Quote:
Originally Posted by thsiao
They stated that the watch needed a complete service after reviewing it but did not specify if it was due to the crown stem issue or just because of time/usage... I’ll send them an email to confirm this.
Complete service includes:
“A complete maintenance service includes the disassembly of the watch, cleaning all components, replacing any components that don’t meet specifications, re-assembly and quality control testing.
The following parts are always replaced – gaskets and crowns.”
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UPDATE: This is what they replied.
“Yes it is required as we don’t do a partial service. The watch also has oils that are drying and need to be replaced.”