Quote:
Originally Posted by 1William
Things happen and this is unacceptable. I would talk to the people ad the closest AD or Boutique and see what they say. If you do not have access to one I would call the Service Center and see what they say. I might be tempted to just go on with it.
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Waiting to hear back from service center . I want to be assured that the whole watch wont have to get polished. They also managed to scratch case back. So watch came back with a total of 4 scratches. I forwarded all my before pictures. I definitely know these things happen but this to me is totally unacceptable at every level. Like I said watch was less then a week old. Attached is a picture of the case back. I dont know if this can be fixed.