Quote:
Originally Posted by fullcourt
my question is why did you wait so long and how come you haven't been in touch with anyone in senior mgmt at panerai?
germany has a great risti community who probably can help you identify who you need to speak with.
the limited experience i've had with pasc has been 180 degrees from you, always on time never an issue. 4 week average tat.
i guess the old adage is true....if it ain't broke, don't fix it
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I guess I don't understand supposedly suffering through all this for a year without figuring out how to complain to the right people, and then registering on Internet forums just to post this long and elaborate story.
While Panerai service isn't perfect, no brand's service is perfect, including Rolex. What is for sure is that stories like this are ultra-rare, given that no similar posts exist.
Just my two cents.... good luck.