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Old 17 May 2018, 09:29 AM   #55
Sam Philip
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Join Date: Apr 2012
Location: UK
Posts: 4,345
Quote:
Originally Posted by turborolex View Post
Let me ask a question then....what happens if the certificate is damaged prior to sale by the AD for any reason...water damage is a perfect example. Or someone spilled coffee while they were sorting out the inventory...

Does the AD get a replacement or they have to sell the watch sans certificate.

I would assume the AD can pick up the phone and ask for another.

Maybe “the no replacement” is for consumers only, not ADs with new watches in stock, or a returned watch like your example.

Let’s see what the forums members have to say.

I’ll also ask one of my buddies, he works at a Patek AD.



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On two occasions 2 separate ADs filled out incorrect details on my certificates. They got new certificates for me and they said certificates came from Geneva and not from the UK distributor Rhone.
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