[padi56]

Originally Posted by Gazza67

As I have alluded to on the general discussion page, my brand new (green tag) DJ2 is losing nearly three minutes a day.
I have spoken to the shop from where it was purchased and they have asked me to return to them and they will send to RSC for investigation and repair.
Obviously, this is a little annoying but, I get it, anything mechanical can break down and as long as it comes back keeping good time I will be happy.
However, could anyone tell me, why a new certified chronometer be so far out and, what lengths does the repair include?
I mean will they simply regulate the movement or, will it undergo a complete strip down ensuring all parts are functional and rebuilt as if undergoing a full service.
Being an engineer, as well as a Rolex owner, for the major part of my life ,I cannot understand how a watch that has been checked for timekeeping twice before leaving the factory could be so far out of calibration, unless it has sustained some significant damage prior to my purchase?
Lastly, should I accept that it will be repaired or request a replacement?

Let's get things perfectly straight if your watch is loosing like you say 3 minutes then simple regulation is not your problem.The maximum adjustment on the balance wheel for regulation is 130 seconds either way.