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I was at work so could not talk but did send Fed an email after the phone call.
From: Farhan xxx <xxx@hotmail.com>
Sent: Monday, July 15, 2019 12:24 PM
To: Fed - Delray Watch Supply
Subject: Re: [info@delraywatch.com] Re: JLC Memovox Reveil
Fed,
I appreciate the refund. Like I said, I was at work so couldn't really talk.
It wasn't my intention to disparage or harm you in anyway. I'm sorry you see that differently. But like you said we can agree to disagree.
But you saying 'I will be passing your information along to my dealer network' is you intentionally trying to deprecate me. How is it fair that you can say what you want to the dealer network about me but you don't want me to do the same to the buyer side? Once again, you can't have it both ways.
Also, disparaging me to the dealer network doesn't do much because:
A. In the end it's about money. They will sell to whomever has cash to buy.
B. I've already had multiple successful deals with many of the dealers.
C. I need to cut down on buying watches anyways so you would be doing me a favor.
I still don't see how copying your return policy on a forum made you look bad. Unless you are ashamed of that policy or want to hide something. Either way, I would have hoped you would have handled things more professionally. I will not be directing any business your way as you have already stated you intend to steer dealers away from me.
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