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chmk · 20 May 2019, 02:21 AM

I sent my watch off for service (it was less than a year old and had already started to run extremely slow and wouldn't keep time), and it was prompty returned within 4 weeks of service. However, within a few days, the chrono stopped working and the watch's rate was inaccurate, far outside the boundaries of the tolerance. It is clear that a service again will be needed... does anyone have any experience with situations like this? Will AP again take the estimated 4 weeks of service, or given that it is their fault for an initial defective service and I have only had the watch back for a week, will they try their best to expedite the process?

20 May 2019, 02:21 AM	#1
chmk "TRF" Member Join Date: May 2019 Location: UK Posts: 13	AP defective service and turnaround I sent my watch off for service (it was less than a year old and had already started to run extremely slow and wouldn't keep time), and it was prompty returned within 4 weeks of service. However, within a few days, the chrono stopped working and the watch's rate was inaccurate, far outside the boundaries of the tolerance. It is clear that a service again will be needed... does anyone have any experience with situations like this? Will AP again take the estimated 4 weeks of service, or given that it is their fault for an initial defective service and I have only had the watch back for a week, will they try their best to expedite the process?