Thread: UK purchasing
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Old 13 August 2019, 02:54 PM   #27
d11n
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Quote:
Originally Posted by tom2517 View Post
Got to admit Brian is quite a character though. As I have mentioned before, he sort of claimed and possibly is the reason why Patek took off the four letter code on the warranty paper that indicated production date.

For those who doesn’t know the story (and make long story short), Brian in Dec. 2007 bought a 5074 MR from a Taiwan AD whom claimed they just got it, Brian was still new to the scene and as he gotten to know more collectors, he heard whispers that the MR he bought wasn’t brand new, and in fact several AD VIPs have tried it on and also offered at a lower price. Through research, he learned one can tell production date from the warranty paper, the MR he bought was made in July 2006, armed with this info. and upset with a non responsive AD, he contacted Patek directly asking for explanation.

寄件者
Anne-Laure Briffod

收件者
lai

副本
WU SHANG Mr. Liu Ceasar (pp.taiwan@gmail.com)

Dear Sir,

Please accept our apology for the misinformation received from our Taiwanese retailer. We shall undertake, together with our local Distributor, the necessary action in order not to repeat such incident.

Again, we do assure you that the watch you have purchased is new and the reason why the sealed plastic has been opened is because your watch has been checked by our local Service Center prior to delivery.

We have taken good note of your comments regarding our price policy.

For your information, avaibility for such model in Switzerland is between 12 to 18 months.

This morning, we spoke over the phone with our Distributor, Wu Shang Trading. We understood that you have been able to speak with our retailer Pro Hopetime who has clarified the situation on his side.

Yours sincerly,

Anne-Laure Briffod
Commercial Department
anne-laure.briffod@patek.com

Patek Philippe S.A.
Chemin du Pont-du-Centenaire 141

Brain post all those letters and sales receipts in Chinese forum, anyways, Brain was able to get refund for the MR and the AD lost the AD status, and soon after Patek no longer print the four letter code on the warranty paper. Is Brian the reason why Patek stopped printing the code? You are the judge....


the whole plot sounds like a Netflix movie for watch enthusiasts...
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