Quote:
Originally Posted by conkers
HK service centre had my ceramic 44 back to me within a month and it only took that long because they were waiting for the blue hands (at the time the watch was so hot off the press they didn’t have stock of the hands and their policy during an overhaul repair is to replace the hands). Even my ROO RG Tourbillon which has also broken will be fixed within 6-7 weeks and that has to go back to CH. Of course disappointing it broke but amazing turnaround times - they are bending over backwards to get things quickly resolved. Sorry to hear about your Ti.
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Thx. I brought mine in today and was told 6-8 weeks and can fix in HK so hopefully it won’t longer. The staff say is normal for the winding to be stiff and the she kept winding the watch. Are they properly trained because I didnt get a sense that they are or know what they are doing...yikes!