Quote:
Originally Posted by AshAP
So I asked if that meant they would repair my watch free of charge if it got water in it and the answer was ‘yes, as long as it’s under warranty’. It transpired that if they discover any defect in the gasket or other poor maintenance reason for resulting water damage then it’s not covered.
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Quote:
Originally Posted by ufboy73
Isnt that odd? Why would a gasket (which they presumably source and install) defect not result in a ‘covered’ repair?
Isnt that a manufacturing issue that is exactly what a warranty is supposed to cover?
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Quote:
Originally Posted by AshAP
The gasket is rubber and can perish therefore minimising it’s effectiveness under water.
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I believe the line of thinking is that, if you had your AP services within the 2 year warranty window and the gasket had a defect, shouldn't that be on AP for not catching the defect and therefore still covered? Or, said another way, shouldn't the 2 year warranty cover everything short of someone else tampering/opening the watch?