Quote:
Originally Posted by chmk
I sent my watch off for service (it was less than a year old and had already started to run extremely slow and wouldn't keep time), and it was prompty returned within 4 weeks of service. However, within a few days, the chrono stopped working and the watch's rate was inaccurate, far outside the boundaries of the tolerance. It is clear that a service again will be needed... does anyone have any experience with situations like this? Will AP again take the estimated 4 weeks of service, or given that it is their fault for an initial defective service and I have only had the watch back for a week, will they try their best to expedite the process?
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Something similar happened to me with a Royal Oak (no chrono). Once at home, after a full service, did not start. I had to shake it every time and it started going. Had to be returned to AP. They deeply apologized and promised that they would give priority to the repair. Back at home in less than 4 weeks.