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So In what has to be the biggest load of bullshit back-
I finally got my watch back - the chrono now works again and the rate is more accurate at 7/s a day instead of 13. They apologized profusely for the faulty first service and it seemed that all was good after that second service.
Today, the day after I got the watch back, I realised that during service they had managed to rub off one of the second markers. Literally how is that possible? Obviously the watch is going to have to be sent back for the THIRD TIME - and it’s less than 1 years old.
I obviously am very upset and think that at this price point this should NEVER have happened. Is there anything I should ask for/that can be done? Having spent 20 grand on a watch I didn’t expect it to break, then get fixed, then break again, then get fixed, then be faulty again.
Not to be dramatic, but I am seriously considering demanding a refund or threatening legal action. This should never have happened.
Photos attached
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