Quote:
Originally Posted by subtona
Not sure how you come to your conclusions.
In my experience,
Patek has resolved several issues I have brought to them better than expected.
I would give them the time they need to review (things can move slowly with Patek.)
Rolex on the other hand could not have a worse track record if they tried, RSC has fixed one issue and created another ireperable problem; has charged me for a repair they did NOT complete; has not stood by their product and for the most part has been careless and carefree.
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My experience is different, I have never had a reply from Patek regarding several questions posed. My AD still has not sent my Omega warranty card even after 2 years of asking. When I looked for a new AD my current one somehow found out and threatened to stop my orders and remove me from ALL lists. No my experience has not been as good as yours, maybe I never spent enogh $.
