hmm
Doesn't look very good for them from a PR point of view on that forum.. Then again the percentage of customers coming from the net forums is very small in the overall buying public so it shouldn't do too much harm, unless the tabloid press get hold of it.
Personally I can't believe any company would take this line of action without something rather nasty, threats etc, having happened. I think maybe only certain elements of the story are being told on that forum. Why else not just explain the whole story and correspondance instead of fragments of information? We are only getting one mans story here.
All seems very odd and I don't think the whole story will be told, certainly outside of a courtroom.
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