I’ve had to send my Diver back once and my Safari back twice to Clearwater for servicing. The watches are about 7-8 years old. Betsy and everyone I’ve dealt with at the Clearwater facility have been absolutely fantastic. I’ve never had any issues with my other watches. Despite that, whenever I entertain the thought of selling these watches I just put them back on and instantly fall in love again! I haven’t had any issues since last service for either of them. Just fantastic timepieces! As others have said I wouldn’t let that one issue ruin the brand or watch for you. I love your 26405CE. Keep it and enjoy!