Quote:
Originally Posted by Rocket_Man
I called the RSC today and that was a strange call. The person seemed to be teleworking from home. I heard what sounded like kids in the background and she was on an IP phone that kept breaking up like on a slow connection. I was on a land line. Anyway I explained what was happening which she didn't seem to follow. The key term is 'watch is running slow' and she sent me mailing instructions. I assumed it would go to Dallas but they are sending everything to Long Island. I've only sent watches to Dallas in the past.
Then I asked how much it would cost to clean my Datejust 16030. She says 'steam clean?' you can take it to a jewelry store. I'm thinking why would I send a watch to an RSC for steam cleaning? Anyway, she says the starting service fee is $850 up to $1,250. Okay so I haven't sent in a watch for service/cleaning in a while but when did it get to $850??? I guess I'm going local.
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Not a confidence inspiring exchange for a Rolex...