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Eric88 · 20 December 2010, 12:52 PM

VERY NICE THREAD. Thank you!

I have a couple of questions that relate to how you "size up" customers entering the shop, particularly when you can see their watch easily (I guess better in summer months when people are wearing short sleeves).

When you notice a high-end watch on a customer's wrist, does this influence how you interact with them?
How important is it for you to get them to take off their own watch? The reason I ask is that I've been into a number of ADs that seem to relish in taking my timepiece and polish it, check it out, etc.
If someone walks in with the latest and greatest on their wrist, how does this impact your sales strategy? For example, if two guys came in together with Sub-C and GMTIIc on their wrists, what approach would you use in working with them?

20 December 2010, 12:52 PM	#135
Eric88 "TRF" Member Join Date: Apr 2010 Location: 88 keys Posts: 2,238	VERY NICE THREAD. Thank you! I have a couple of questions that relate to how you "size up" customers entering the shop, particularly when you can see their watch easily (I guess better in summer months when people are wearing short sleeves). When you notice a high-end watch on a customer's wrist, does this influence how you interact with them? How important is it for you to get them to take off their own watch? The reason I ask is that I've been into a number of ADs that seem to relish in taking my timepiece and polish it, check it out, etc. If someone walks in with the latest and greatest on their wrist, how does this impact your sales strategy? For example, if two guys came in together with Sub-C and GMTIIc on their wrists, what approach would you use in working with them?