Quote:
Originally Posted by AK797
Their policy is they will only replace like for like, not steel for rubber, so calm down your rantings. Compare this to Rolex stealing your dial/bezel if you ask for and pay for a new one to be put on your watch without even telling you this will be done. AP's customer service has a fine reputation on this forum and seems to far exceed Rolex's.
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Just because it's a policy does not make it ok. They have made a poor product and are unwilling to fix it. I don't want to start a debate, I am just sharing my experience with AP.