Quote:
Originally Posted by handsfull
Rolex is a lot of great things. Organized is not one of them.
Having a meeting a few days ago to discuss 'rumors' of a warranty extension at a place that functions to service watches daily (under warranty), being shown the actual warranty booklet and STILL denying the 5 year warranty.....LOL...I'd say there's a communication breakdown.
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Throw in the lack of acknowledgement of any cyclops magnification issue and it seems like some very odd things are happening at the RSC right now. Perhaps Rolex is preparing to counter an official recall of the cyclops with the new extended warranty?