|
Granted, this was YEARS ago but I had a Mont Blanc pen that I put in the inside breast pocket of my sport coat but did not clip it to the pocket, just had it in there loose. Grabbed my jacket when getting out of my car, the pen fell out, hit the concrete driveway and the top pretty much shattered. I took it back to where I got it and told them exactly what happened. The lady I bought it from took it and sent it back to MB, a few weeks later she called and said my pen was back. Went to pick it up and she said MB just replaced the whole pen, at no charge. This was so many years ago the the pen retailed for $100, not the $400-$500 the sell for today. Try to get MB to replace a part today for free??
Good luck!!
|