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WatchTimes · 1 June 2024, 07:31 AM

I bought this pre owned well over 10 years ago.
I have never had an issue with it but sometimes it feels a little gritty when setting it now and heck it's just time to get it serviced. No polish, just a service. Made the service request right on the IWC site, they sent a box and label so I sent it in. Its a basic eta movement more or less and Im sure any local could have handled it but as silly as it is I love this watch even though its one of my less expensive watches I decided to let IWC do it as if it needs any parts etc they have it all there.
Seriously this watch is an amazing value! Day Date, inner rotating dive bezel, chrono, Ti, quick change bracelet/strap system and reliable as can be!

5/10 Sent to IWC with their pre paid service package
5/15 Email received from IWC my watch with with their experts
5/16 Email received with service estimate

Complete Service
$ 700.00

Replacement of the second hand
Complimentary

Replacement of the second counter hand
Complimentary

Replacement of the counter hand
Complimentary

Replacement of the hour & minute hands
Complimentary

I think that's a fair price for a day, date, chrono.

They said it would be 10 weeks.
Yesterday IWC sent me an email telling me it was ready with payment instructions.
I should have it back in my hands next week!
Pretty impressive turn around.

Only thing is they noted my crystal had the AR coating scratched but did not offer me an option to replace it.

AEC · 1 June 2024, 11:18 AM

Wow, that's awesome. Thanks for reporting about it. As for the crystal, I'm guessing it could be something not even noticeable with the naked eye, and they're just noting it to cover their butts. Omega Service Centers cover their butts the same way.

Easy E · 1 June 2024, 11:51 AM

Great feedback. I have had good results with IWC too. Thanks for posting.

RotorSelfWinding · 1 June 2024, 12:07 PM

IWC is so legit. Most of their designs do very little for me but what a solid brand.

agriculture&watches · 1 June 2024, 02:37 PM

Nice experience. Thanks for sharing. Enjoy your watch

1William · 1 June 2024, 10:35 PM

Good deal. Great looking watch.

codecow · 1 June 2024, 11:24 PM

Nice. My chrono probably needs a service.

1 June 2024, 07:31 AM	#1
WatchTimes 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2008 Real Name: JYogi/Jeremy Location: Metro Detroit USA Watch: It's a Rolex! Posts: 5,583	IW371903 and IWC service I bought this pre owned well over 10 years ago. I have never had an issue with it but sometimes it feels a little gritty when setting it now and heck it's just time to get it serviced. No polish, just a service. Made the service request right on the IWC site, they sent a box and label so I sent it in. Its a basic eta movement more or less and Im sure any local could have handled it but as silly as it is I love this watch even though its one of my less expensive watches I decided to let IWC do it as if it needs any parts etc they have it all there. Seriously this watch is an amazing value! Day Date, inner rotating dive bezel, chrono, Ti, quick change bracelet/strap system and reliable as can be! 5/10 Sent to IWC with their pre paid service package 5/15 Email received from IWC my watch with with their experts 5/16 Email received with service estimate Complete Service $ 700.00 Replacement of the second hand Complimentary Replacement of the second counter hand Complimentary Replacement of the counter hand Complimentary Replacement of the hour & minute hands Complimentary I think that's a fair price for a day, date, chrono. They said it would be 10 weeks. Yesterday IWC sent me an email telling me it was ready with payment instructions. I should have it back in my hands next week! Pretty impressive turn around. Only thing is they noted my crystal had the AR coating scratched but did not offer me an option to replace it. __________________ "You won't rise to the occasion - you'll default to your level of training." Barrett Tillman Kentucky Colonel, Tennessee Squire & Combat Leprechaun

1 June 2024, 11:18 AM	#2
AEC 2024 Pledge Member Join Date: Feb 2009 Real Name: Tony Location: Orchard Park, NY Watch: Idiot Savant Posts: 3,278	Wow, that's awesome. Thanks for reporting about it. As for the crystal, I'm guessing it could be something not even noticeable with the naked eye, and they're just noting it to cover their butts. Omega Service Centers cover their butts the same way.

1 June 2024, 11:51 AM	#3
Easy E 2024 ROLEX DATEJUST41 X2 Pledge Member Join Date: Jun 2017 Location: GA Posts: 4,506	Great feedback. I have had good results with IWC too. Thanks for posting.

1 June 2024, 12:07 PM	#4
RotorSelfWinding 2024 Pledge Member Join Date: Aug 2020 Location: Austin, TX Watch: 126610LN Posts: 211	IWC is so legit. Most of their designs do very little for me but what a solid brand.

1 June 2024, 02:37 PM	#5
agriculture&watches Banned Join Date: Mar 2024 Real Name: Mike Location: USA Watch: Swiss Made Posts: 596	Nice experience. Thanks for sharing. Enjoy your watch

1 June 2024, 10:35 PM	#6
1William 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 45,457	Good deal. Great looking watch.

1 June 2024, 11:24 PM	#7
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 4,897	Nice. My chrono probably needs a service.

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