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SMD · 16 August 2014, 06:51 AM

I just wanted to do a quick post about my recent experience with AP in light of all the hand wringing about accuracy and movement issues. I sent in my RO for the 3 year warranty and to have them check the movement as it was running fast. Dropped it off on 7/28 and received the call today 8/15 that it is back and ready to be picked up. So three weeks max, including shipping both ways. Could not ask for more -- AP service is by far the best of all the brands I have dealt with. So, yes, my APs tend to run fast but if there is ever an issue AP fixes it no questions asked, and they do it pronto. This is why my next watch will be another AP. So if you like APs but the "horror" stories of movement issues are holding you back, buy what you like, enjoy it and stop worrying about 10 seconds here and there. Slow down, enjoy the watch and rest assured it will be fixed should anything go wrong.

FlyinM3 · 16 August 2014, 07:07 AM

Glad to hear AP NYC delivered since this will be the place I'll be going to get the 3rd year warranty work done.

Hairdude1 · 16 August 2014, 11:18 AM

Great to hear! AP = great customer service

FightOnSC! · 16 August 2014, 09:47 PM

my experience with APSC is pretty solid, but I've had one piece i've purchased from the NY boutique go in and they definitely get priority if you use that channel

texex91 · 16 August 2014, 09:59 PM

AP service is most certainly quicker than most.

travisb · 16 August 2014, 10:16 PM

Good news! I've had nothing but positive experiences with APSC.

SMD · 17 August 2014, 01:38 AM

Seems to be working fine now. It was the infamous rebanking issue. I was stunned at the speed - I was actually dropping off my PAM that went kaput two weeks after the warranty expired (OP stood behind it anyway though which was very nice) when I got the call. Saved me a trip and now I have it for the last two weeks out on the island. Sweet. Thank you AP!

s14roller · 17 August 2014, 01:58 AM

AP customer service has always been great to me.

zeppelin55 · 22 August 2014, 12:13 AM

I just sent my watch in without papers. The push button on the clasp fell off. I sent it in, and everything is going great. They are servicing the watch under the warranty. I'm impressed.

joskovic · 28 August 2014, 04:37 PM

great to hear the APSC is doing such a great job to make their customers happy.

16 August 2014, 06:51 AM	#1
SMD "TRF" Member Join Date: Jan 2013 Real Name: SMD Location: LGA/EWR/ORD Watch: AP/PP Posts: 3,682	Ap nyc/apsc I just wanted to do a quick post about my recent experience with AP in light of all the hand wringing about accuracy and movement issues. I sent in my RO for the 3 year warranty and to have them check the movement as it was running fast. Dropped it off on 7/28 and received the call today 8/15 that it is back and ready to be picked up. So three weeks max, including shipping both ways. Could not ask for more -- AP service is by far the best of all the brands I have dealt with. So, yes, my APs tend to run fast but if there is ever an issue AP fixes it no questions asked, and they do it pronto. This is why my next watch will be another AP. So if you like APs but the "horror" stories of movement issues are holding you back, buy what you like, enjoy it and stop worrying about 10 seconds here and there. Slow down, enjoy the watch and rest assured it will be fixed should anything go wrong.

16 August 2014, 11:18 AM	#3
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Great to hear! AP = great customer service __________________ Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018

16 August 2014, 07:07 AM	#2
FlyinM3 "TRF" Member Join Date: Oct 2013 Real Name: Dan Location: NYC Posts: 807	Glad to hear AP NYC delivered since this will be the place I'll be going to get the 3rd year warranty work done.

16 August 2014, 09:47 PM	#4
FightOnSC! "TRF" Member Join Date: Apr 2012 Real Name: J Location: El Lay Watch: AP. Rolex. The end Posts: 636	my experience with APSC is pretty solid, but I've had one piece i've purchased from the NY boutique go in and they definitely get priority if you use that channel

16 August 2014, 09:59 PM	#5
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	AP service is most certainly quicker than most.

16 August 2014, 10:16 PM	#6
travisb 2024 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 32,429	Good news! I've had nothing but positive experiences with APSC.

17 August 2014, 01:38 AM	#7
SMD "TRF" Member Join Date: Jan 2013 Real Name: SMD Location: LGA/EWR/ORD Watch: AP/PP Posts: 3,682	Seems to be working fine now. It was the infamous rebanking issue. I was stunned at the speed - I was actually dropping off my PAM that went kaput two weeks after the warranty expired (OP stood behind it anyway though which was very nice) when I got the call. Saved me a trip and now I have it for the last two weeks out on the island. Sweet. Thank you AP!

17 August 2014, 01:58 AM	#8
s14roller "TRF" Member Join Date: Jul 2011 Location: US Posts: 3,247	AP customer service has always been great to me.

22 August 2014, 12:13 AM	#9
zeppelin55 "TRF" Member Join Date: Mar 2012 Location: Baltimore Posts: 36	I just sent my watch in without papers. The push button on the clasp fell off. I sent it in, and everything is going great. They are servicing the watch under the warranty. I'm impressed.

28 August 2014, 04:37 PM	#10
joskovic "TRF" Member Join Date: Jan 2012 Location: Malaysia Posts: 69	great to hear the APSC is doing such a great job to make their customers happy.

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