<<< replacing hands in service >>>

[brandrea]

Good afternoon fellow Ristis.

So I managed to drop my one and only the other day . No damage to the case luckily, but ever since it's been running slow.

I took it in to the boutique here and they sent it off the the service centre for a look see. They wrote back with a full service estimate... not surprising since the watch is going on 4 years old.

I have no issue with the service or the cost, but what's got me slightly concerned is that they state in their service agreement that they will:

"replace the hand set in order to provide the best reliabilty"

It goes on to say:

"If you do not wish to have them replaced please note we cant assure you that we will be able to keep the original ones despite the utmost care they might not be reusable after dismantling".

This sort of bugs me as I'm concerned the new hand set might not match the lume of the dial and of course I'd like to keep it all original if possible. I am being paranoid?

I am unable to get a clear answer from Panerai as to why this is the case so I'm here to ask the experts ... what gives?

Sent from my SM-G960W using Tapatalk