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Old 23 May 2023, 01:58 PM   #31
Cassian739
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I just went to that AD and NO ONE spoke to me. It was an odd experience. I would not give them my business.
FWIW I've also had horrible experiences with Shreve (SF and Palo Alto). Most AD's at least attempt to play the game and suggest you build a "relationship", but will still humor you and say they would consider you for Rolex. Not Shreve, had two SAs flat out tell me I need to buy jewelry and other watch brands before they would even consider selling me a Rolex. The SF store is also looking pretty haggard these days, they have closed their upstairs jewelry section and moved everything downstairs.
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Old 23 May 2023, 01:59 PM   #32
hutch300
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Originally Posted by Cassian739 View Post
FWIW I've also had horrible experiences with Shreve. Most AD's at least attempt to play the game and suggest you build a "relationship", but will still humor you and say they would consider you for Rolex. Not Shreve, had two SAs flat out tell me I need to buy jewelry and other watch brands before they would even consider selling me a Rolex. The SF store is also looking pretty haggard these days, they have closed their upstairs jewelry section and moved everything downstairs.
That is where I went. I was weird to not even be spoken to.
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Old 27 May 2023, 12:53 PM   #33
Jawnz
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I just went to that AD and NO ONE spoke to me. It was an odd experience. I would not give them my business.

Oh weird. I have an AD rep there who is very warm to me though they’ve never delivered the goods for me so maybe they value me but not enough to give me a SS Rolex
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Old 27 May 2023, 02:20 PM   #34
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I don’t agree with the idea that NY is an awful place to build a relationship with an AD. But I think if you are traveling most anywhere and they know you are from out of town it’s a real roll of the dice. It seems most shops prefer selling to locals or visitors who frequent enough to be considered as such. I know a lot of ADs can’t hold pieces very long if you “get the call” so they would likely prioritize locals - that goes for most places.

If you are just interested in having a great experience seeing Rolexes then check out the Torneau Time Machine - I was there recently just to see what there is to see across many brands and was treated very well. If you are just curious about Rolex then I think the shop in the meat packing has a great selection, also a Torneau / Bucherer. Very friendly staff. Last time I was in there with my lady they had five pieces ready to move - one was a smaller steel DJ and the rest were two tone and PM but they had things.

I think if you are managing your expectations and are prioritizing the experience there are plenty of great places in the city to see great watches - be friendly and build rapport. If you are hoping to just pop in and walk out with a SS piece the odds aren’t in your favor.

I say all of that but a few months after I moved back here I stopped by an AD - literally just walking by. Asked a few questions and looked at a few things. Two months later and I “got the call”. That’s not normal - I only share that because I think NY gets a bad wrap but I have been treated very well and I don’t think I’m a VIP by any stretch.
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Old 10 May 2024, 07:53 AM   #35
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I recommend Bucherer 3 Bryant Park. They are my Rolex AD and I’ll stay with them so long as I’m in the area. Such nice sales associates who take you seriously.
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Old 10 May 2024, 10:43 AM   #36
bogdoc
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I love Wempe. Everyone is great there. I got Rolex from there when I didn’t know anyone.
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Old 10 May 2024, 11:15 AM   #37
stevestil
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Gerald peters in Staten Island has been fantastic to me.

As far as NYC goes- Depends what you’re looking for. If you’re looking for GMT’s, Daytona, etc, there is no “relationship building”. You simply must spend money, and a lot of it.


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