![]() |
ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
![]() |
#61 | |
"TRF" Member
Join Date: Apr 2019
Location: EU
Posts: 90
|
Quote:
|
|
![]() |
![]() |
![]() |
#62 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Nov 2006
Real Name: Eddie
Location: Australia
Watch: A few.
Posts: 37,032
|
![]()
__________________
E |
![]() |
![]() |
![]() |
#63 |
"TRF" Member
Join Date: May 2024
Location: Paris
Posts: 1
|
The visibility of the marks vary between dials, but they are only visible under strong natural light and uv lighting.
___________ Steppermotor.f r offers a wide range of gear reducers including planetary reducers, parallel shaft reducers and worm reducers. |
![]() |
![]() |
![]() |
#64 |
"TRF" Member
Join Date: Apr 2019
Location: EU
Posts: 90
|
Exactly, hence why I considered this “goodwill” from Rolex Canada as per above.
|
![]() |
![]() |
![]() |
#65 | |
"TRF" Member
Join Date: Feb 2019
Location: United States
Posts: 445
|
Quote:
EDIT: I see the situation has now been corrected, which is great, but this was such an odd interaction with an AD/Rolex... |
|
![]() |
![]() |
![]() |
#66 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Mar 2007
Location: LA
Watch: what’s next.
Posts: 1,014
|
Wow that sucks. The subdial hand is sometimes off in some hash marks but aligned perfectly later along the countdown track
|
![]() |
![]() |
![]() |
#67 | |
"TRF" Member
Join Date: Apr 2019
Location: EU
Posts: 90
|
Quote:
|
|
![]() |
![]() |
![]() |
#68 | |
"TRF" Member
Join Date: Feb 2019
Location: United States
Posts: 445
|
Scratch on Dial?
Quote:
It’s just bizarre for the AD to do that. It’s clearly a bad scratch. It’s in the AD’s interest to submit a warranty claim because they get paid by Rolex for it. I’m sure it all happened as described, but I don’t get it. Sent from my iPhone using Tapatalk |
|
![]() |
![]() |
![]() |
#69 |
"TRF" Member
Join Date: Apr 2019
Location: EU
Posts: 90
|
For clarity - the AD AND RSC claimed the dial to be ok, hence I would be surprised if it is visible at all under normal lighting conditions. They clearly examined the watch thoroughly according to op.
|
![]() |
![]() |
![]() |
#70 | |
"TRF" Member
Join Date: Mar 2024
Location: Detroit
Posts: 6
|
Quote:
In saying that though it is massively disappointing that you had to reach out to the Director of after sales to make this happen. Surely this is some serious training issues or lack of customer satisfaction on the RSC side. To me spending $10k on a watch and getting this initial service would put a bitter taste in my mouth. Happy for you its sorted. ![]() |
|
![]() |
![]() |
![]() |
#71 | |
"TRF" Member
Join Date: Apr 2019
Location: EU
Posts: 90
|
Quote:
Good on OP that he eventually got a replacement dial as a goodwill gesture, but I would personally never exchange an original dial for a service dial on a watch that’s been examined and considered within tolerance. If they can’t see it, I’m pretty sure I can’t see it under normal circumstances. |
|
![]() |
![]() |
![]() |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.