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Al1969 · 29 August 2014, 01:03 PM

I just picked a new BLnR today and had two questions.
- does the AD hold on to the warranty card to be mailed to you? The AD where I purchased it told me it gets sent to Rolex and Rolex will mail it to me. Is this correct? Also what shoukd be in packaging with the watch?

Thanks,

RollieVerde · 29 August 2014, 01:08 PM

That is not my experience. The warranty card came in the box with the owner's manual and other documents, and my AD went through it all with me (and filled out the warranty card) before I left. Other dealers may have other ways of doing things, but this forum should be able to give you the lowdown on what is the "normal" procedure.

toph · 29 August 2014, 01:10 PM

I have heard of it before but it's never happened to me.
I do however know, that sometimes, a watch will arrive at an AD before the warranty card. Especially with newer models.

Dr.Smellody · 29 August 2014, 01:29 PM

Never heard of that.

Al1969 · 29 August 2014, 09:47 PM

Quote:

Originally Posted by toph

I have heard of it before but it's never happened to me.
I do however know, that sometimes, a watch will arrive at an AD before the warranty card. Especially with newer models.

Thanks for the responses. I was surprised when I was told that, but I figure it's a reputable AD( Reeds). However, I will follow up with them today.

Old Expat Beast · 29 August 2014, 09:54 PM

ADs sometimes hold back the card in case the customer wants to return the watch after a day or two. Or so I have read. Might get more answers in the main section. This is not a vintage issue.

29 August 2014, 01:03 PM	#1
Al1969 2024 Pledge Member Join Date: May 2008 Location: New Jersey Posts: 6,621	New warranty card I just picked a new BLnR today and had two questions. - does the AD hold on to the warranty card to be mailed to you? The AD where I purchased it told me it gets sent to Rolex and Rolex will mail it to me. Is this correct? Also what shoukd be in packaging with the watch? Thanks, __________________ WG SUB-116719 GMT MASTER II 126719

29 August 2014, 01:10 PM	#3
toph "TRF" Member Join Date: Apr 2008 Real Name: ChrisTOPHer Location: Sydney Watch: Rolex, Brellum, Posts: 12,601	I have heard of it before but it's never happened to me. I do however know, that sometimes, a watch will arrive at an AD before the warranty card. Especially with newer models. __________________ "Where no counsel is the people fall, but in the multitude of counselors there is safety." Member No.# 11795

29 August 2014, 01:08 PM	#2
RollieVerde Banned Join Date: Nov 2013 Location: Very Far Away Posts: 579	That is not my experience. The warranty card came in the box with the owner's manual and other documents, and my AD went through it all with me (and filled out the warranty card) before I left. Other dealers may have other ways of doing things, but this forum should be able to give you the lowdown on what is the "normal" procedure.

29 August 2014, 01:29 PM	#4
Dr.Smellody "TRF" Member Join Date: Apr 2014 Location: Salem, OR Posts: 5,265	Never heard of that.

29 August 2014, 09:54 PM	#6
Old Expat Beast TRF Moderator & 2024 DATE-JUST41 Patron Join Date: Jul 2013 Real Name: Adam Location: Hong Kong Watch: SEIKO Posts: 28,499	ADs sometimes hold back the card in case the customer wants to return the watch after a day or two. Or so I have read. Might get more answers in the main section. This is not a vintage issue.

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