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chriz74 · 11 March 2017, 01:18 AM

I contacted them regarding my ref 1675 which needs servicing.
I expressly asked about the dial / hands with patina policy and they kind of didn't reply, just telling the watchmaker needs to see the watch prior to releasing an estimate and tell what is optional or not.
I refuse to have the dial and hands replaced and I don't want to waste money and time sending my watch there and then refuse to get the job done.
So does anyone here have any experience?

Xeer · 11 March 2017, 03:46 AM

Just let the RSC know specifically that you do not want the dial and hands to be replaced. If they insist, refuse the service and send it to a private watchmaker. Could consider LA Watchworks.

chriz74 · 12 March 2017, 05:21 PM

Quote:

Originally Posted by Xeer

Just let the RSC know specifically that you do not want the dial and hands to be replaced. If they insist, refuse the service and send it to a private watchmaker. Could consider LA Watchworks.

Sending the watch and then refusing the service will cost 140 euros alone for shipping. They charge 80 euros to send the watch back and sending it with Fedex or similar is going to cost 50 / 60 euros. So as you can see it would be a waste of money. I am considering fitting an original service dial and some aftermarket hands prior to sending the watch.

RC2 · 12 March 2017, 10:32 PM

Rsc = Waste of money. Go to a watch place as stated above.

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chriz74 · 13 March 2017, 06:48 PM

Quote:

Originally Posted by RC2

Rsc = Waste of money. Go to a watch place as stated above.

Sent from my iPhone using Tapatalk
Member of Nylon Nation

Do you have direct experience? Apart the cost did they ruin something ?

GeorgeK · 13 March 2017, 06:50 PM

https://www.rolexforums.com/showthread.php?t=187105

https://www.rolexforums.com/showthread.php?t=191342

That was Rolex Geneva.

MonBK · 13 March 2017, 06:57 PM

Don't you have any RSC's in Italy?

chriz74 · 13 March 2017, 07:49 PM

Quote:

Originally Posted by MonBK

Don't you have any RSC's in Italy?

Yes in Milan, but they refuse to receive the watch directly. They want me to drop it at a Rolex dealer and ask him to send the watch to them.

chriz74 · 13 March 2017, 08:00 PM

Quote:

Originally Posted by GeorgeK

https://www.rolexforums.com/showthread.php?t=187105

https://www.rolexforums.com/showthread.php?t=191342

That was Rolex Geneva.

I can see that. However it seems the guy had what he wanted at last.

MonBK · 13 March 2017, 08:02 PM

Quote:

Originally Posted by chriz74

Yes in Milan, but they refuse to receive the watch directly. They want me to drop it at a Rolex dealer and ask him to send the watch to them.

Well?

chriz74 · 13 March 2017, 10:05 PM

Quote:

Originally Posted by MonBK

Well?

I don't trust the local dealer here, he made a disaster in the past.

MonBK · 13 March 2017, 10:18 PM

Quote:

Originally Posted by chriz74

I don't trust the local dealer here, he made a disaster in the past.

Are you saying that an Italian Rolex AD isn't competent to stick a Rolex in a box and ship it?

chriz74 · 14 March 2017, 12:05 AM

Quote:

Originally Posted by MonBK

Are you saying that an Italian Rolex AD isn't competent to stick a Rolex in a box and ship it?

Exactly, can't trust them, they made a total disaster in the past I had to put a lawyer in between.

11 March 2017, 01:18 AM	#1
chriz74 "TRF" Member Join Date: Feb 2011 Location: Italy Posts: 72	does anyone have any experience with Rolex in Geneve? I contacted them regarding my ref 1675 which needs servicing. I expressly asked about the dial / hands with patina policy and they kind of didn't reply, just telling the watchmaker needs to see the watch prior to releasing an estimate and tell what is optional or not. I refuse to have the dial and hands replaced and I don't want to waste money and time sending my watch there and then refuse to get the job done. So does anyone here have any experience?

12 March 2017, 10:32 PM	#4
RC2 "TRF" Member Join Date: Sep 2009 Real Name: Rich Location: NC Watch: Rolex 1675 Posts: 2,359	Rsc = Waste of money. Go to a watch place as stated above. Sent from my iPhone using Tapatalk Member of Nylon Nation __________________ Rich Member of Nylon Nation Red Sox Nation Instagram watchguy97

11 March 2017, 03:46 AM	#2
Xeer "TRF" Member Join Date: Mar 2016 Location: Singapore Posts: 179	Just let the RSC know specifically that you do not want the dial and hands to be replaced. If they insist, refuse the service and send it to a private watchmaker. Could consider LA Watchworks.

13 March 2017, 06:50 PM	#6
GeorgeK "TRF" Member Join Date: Jan 2011 Location: The Alps Posts: 407	https://www.rolexforums.com/showthread.php?t=187105 https://www.rolexforums.com/showthread.php?t=191342 That was Rolex Geneva.

13 March 2017, 06:57 PM	#7
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,280	Don't you have any RSC's in Italy?

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