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sathwik · 27 April 2016, 02:03 PM

So my watch is at the RSC now and currently under observation period. Hope it comes back working perfectly! Since it's a new calibre I'm worried if they take to longer to diagnose and fix the problem! Can't wait to have it back!

peterskinner · 27 April 2016, 06:30 PM

Quote:

Originally Posted by sathwik

So my watch is at the RSC now and currently under observation period. Hope it comes back working perfectly! Since it's a new calibre I'm worried if they take to longer to diagnose and fix the problem! Can't wait to have it back!

I know the feeling! My initial Day Date 40 had the problem..as I outlined. Now I have a replacement watch which is fine. The AD kept it under test for a few days, which was a good idea. I was going to say 'all working like clockwork' and then I realised......
It's presumably a simple fix; Rolex know how to make watches. Soon be all over.

sathwik · 27 April 2016, 06:32 PM

Quote:

Originally Posted by peterskinner

I know the feeling! My initial Day Date 40 had the problem..as I outlined. Now I have a replacement watch which is fine. The AD kept it under test for a few days, which was a good idea. I was going to say 'all working like clockwork' and then I realised......

It's presumably a simple fix; Rolex know how to make watches. Soon be all over.

The people I spoke to at AD, RSC and rolex India all mentioned rolex never replaces watches. What do you think?

fskywalker · 27 April 2016, 10:58 PM

Quote:

Originally Posted by peterskinner

Good solution to this situation. Rolex , here in the UK, are replacing the faulty Day Date 40 with a new watch. You can't complain at that service!
Well done Rolex.

Nice! First time hear that level of service towards a few days old watch.

sathwik · 28 April 2016, 03:54 AM

I hope they decide to replace mine with a new one as well, but it would be troublesome if the replaced watch has the same problem too.
However, here in India chances of getting a replacement is slim as of today.

mac218 · 13 September 2016, 10:10 PM

I had the exact same problem and Rolex fixed it. Watch working flawlessly now.

Sent from my SM-G935P using Tapatalk

Gasoil4ever · 17 September 2016, 04:38 AM

I got the actual answer from a friend working at R&D at Rolex.

They can't adjust it or it will take away the 70hrs of power reserve.

The day and date change actually uses quite a bit of energy. If they want to make it sharper, power reserve drops to 60hrs ++. So the only way is to make it a progressive change.

He also gave me another answer : "you should be sleeping at that time"

Hodog16 · 14 October 2016, 03:39 AM

My watch initially changed over at 12:15 AM but after a recent trip to LA (I never adjust my watch's time there), I noticed that it does not change over until 1:15 or 1:30 AM just like others here have mentioned in the past.

I contacted my AD today who had not heard of the issue. Going to bring it in tomorrow to go to the RSC. Will update with how things go.

In the meantime my Sub will have to make do as my solo watch again.

PRH · 14 October 2016, 03:46 AM

Quote:

Originally Posted by Hodog16

My watch initially changed over at 12:15 AM but after a recent trip to LA (I never adjust my watch's time there), I noticed that it does not change over until 1:15 or 1:30 AM just like others here have mentioned in the past.

I contacted my AD today who had not heard of the issue.

The exact same thing happened to the 2 YG DD's I had. Was ok to start with then didn't change until around 1:30.

RSC here in U.K. are aware and so I believe are Rolex!

Chadridv · 14 October 2016, 04:00 AM

Quote:

Originally Posted by Hodog16

My watch initially changed over at 12:15 AM but after a recent trip to LA (I never adjust my watch's time there), I noticed that it does not change over until 1:15 or 1:30 AM just like others here have mentioned in the past.

I contacted my AD today who had not heard of the issue. Going to bring it in tomorrow to go to the RSC. Will update with how things go.

In the meantime my Sub will have to make do as my solo watch again.

Sorry to hear Jason! Hope this works out. Keep us updated.

FYI I noticed mine has been changing at 11:55PM. I doubt that's of any serious issue, but it is strange. It was changing at 12:05-10 consistently for a couple months.

SHHKNewport · 20 December 2017, 06:54 PM

So it’s 12:50am Dec20 2017 right now and I gotta go to sleep...been waiting for 50 minutes for the miracle at midnight and still nothing on my brand new DD40 only about 2 weeks old. Got it at AD Barron and Leeds in South Coast Plaza. They’re gonna get an earful from me tomorrow! And to add insult to injury I just noticed that my 3 year old GMT II (which I’ve seldomly worn) which I bought brand new from another AD Hing Wa Lee jewelers...the date on the cyclops is stuck between 2 dates (19 and 20) right now...WTF??
I’ve never paid attention to the day date switched because it’s always crisp and instant when setting the time...and it’s always accurate when I wake up in the morning....this is my first time trying to see the day date change...seriously disappointed!

peterpl · 20 December 2017, 10:53 PM

Rolex knows about the DD40 dateflip issues and I believe all the newer manufactured movements are all fixed.

All the ones probably made within the first 2 years of release will ALL have this issue and RSC will fix it. Even though Rolex dont make it public because I believe it will seriously damage their brand by not fully testing the 3255 movement they will make it right and fix the issues if your DD40 has a late date change. Rolex should consider themselves very lucky as this could have been a horror PR scenario for them say if this happened on more popular models and more of the public purchased this watch.

But yes totally agree buying a watch that costs more than a car or a deposit on a house and to have these issues is extremely disappointing.

enjoythemusic · 20 December 2017, 11:36 PM

FYI, the early-2017 DD40 here changes at 12:00:08. So yes, simply send your timepiece to service and they'll fix it under warranty.

LuminousMaximus · 21 December 2017, 12:35 AM

I'll probably get a DAy DAte when I'm 60 so these issues should be fixed by then...lol

macduffi · 21 December 2017, 05:25 AM

Wow. I was not aware of this. Has anyone purchased one recently and NOT experienced the issue?

enjoythemusic · 21 December 2017, 05:49 AM

Quote:

Originally Posted by macduffi

Wow. I was not aware of this. Has anyone purchased one recently and NOT experienced the issue?

^^^^^^^ see my previous post, DD40 works fine.

17 September 2016, 04:38 AM	#37
Gasoil4ever "TRF" Member Join Date: Oct 2008 Location: Cameroun Watch: GS Snowflake Posts: 1,534	I got the actual answer from a friend working at R&D at Rolex. They can't adjust it or it will take away the 70hrs of power reserve. The day and date change actually uses quite a bit of energy. If they want to make it sharper, power reserve drops to 60hrs ++. So the only way is to make it a progressive change. He also gave me another answer : "you should be sleeping at that time" __________________ 16710 GMT Master II "M" , SD4000, GS Snowflake, Stowa Marine Original.

20 December 2017, 11:36 PM	#43
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 19,840	FYI, the early-2017 DD40 here changes at 12:00:08. So yes, simply send your timepiece to service and they'll fix it under warranty. __________________ __________________ Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory.

21 December 2017, 12:35 AM	#44
LuminousMaximus "TRF" Member Join Date: Jan 2013 Location: USA Watch: me hit Huge Lotto Posts: 6,502	I'll probably get a DAy DAte when I'm 60 so these issues should be fixed by then...lol __________________ “Every man Dies... Not Every Man, Really Lives.” – William Wallace - To really lives means to live your life to the fullest. It means to chase your dreams, take risks, and to love life. Since everyone’s fate is the same, why not live the best life that you possibly can? In order to really live,you must seize the day. Live each day as if it's your last and overall just do it! Today is a gift, that’s why it’s called the present...

21 December 2017, 05:25 AM	#45
macduffi "TRF" Member Join Date: Mar 2013 Real Name: Todd James Location: North NJ, USA Watch: 116619LB & 228239 Posts: 459	Wow. I was not aware of this. Has anyone purchased one recently and NOT experienced the issue? __________________ Time heals what reason cannot. -Seneca

27 April 2016, 02:03 PM	#31
sathwik Banned Join Date: Sep 2015 Location: Bangalore Watch: 116506A Posts: 397	So my watch is at the RSC now and currently under observation period. Hope it comes back working perfectly! Since it's a new calibre I'm worried if they take to longer to diagnose and fix the problem! Can't wait to have it back!

28 April 2016, 03:54 AM	#35
sathwik Banned Join Date: Sep 2015 Location: Bangalore Watch: 116506A Posts: 397	I hope they decide to replace mine with a new one as well, but it would be troublesome if the replaced watch has the same problem too. However, here in India chances of getting a replacement is slim as of today.

13 September 2016, 10:10 PM	#36
mac218 "TRF" Member Join Date: Aug 2016 Location: morgantown Posts: 105	I had the exact same problem and Rolex fixed it. Watch working flawlessly now. Sent from my SM-G935P using Tapatalk

14 October 2016, 03:39 AM	#38
Hodog16 "TRF" Member Join Date: Mar 2011 Location: NC Watch: RG Olive DD40 Posts: 1,752	My watch initially changed over at 12:15 AM but after a recent trip to LA (I never adjust my watch's time there), I noticed that it does not change over until 1:15 or 1:30 AM just like others here have mentioned in the past. I contacted my AD today who had not heard of the issue. Going to bring it in tomorrow to go to the RSC. Will update with how things go. In the meantime my Sub will have to make do as my solo watch again.

20 December 2017, 06:54 PM	#41
SHHKNewport "TRF" Member Join Date: Mar 2016 Location: Orange County CA Posts: 5	So it’s 12:50am Dec20 2017 right now and I gotta go to sleep...been waiting for 50 minutes for the miracle at midnight and still nothing on my brand new DD40 only about 2 weeks old. Got it at AD Barron and Leeds in South Coast Plaza. They’re gonna get an earful from me tomorrow! And to add insult to injury I just noticed that my 3 year old GMT II (which I’ve seldomly worn) which I bought brand new from another AD Hing Wa Lee jewelers...the date on the cyclops is stuck between 2 dates (19 and 20) right now...WTF?? I’ve never paid attention to the day date switched because it’s always crisp and instant when setting the time...and it’s always accurate when I wake up in the morning....this is my first time trying to see the day date change...seriously disappointed!

20 December 2017, 10:53 PM	#42
peterpl Banned Join Date: Aug 2012 Location: . Posts: 6,692	Rolex knows about the DD40 dateflip issues and I believe all the newer manufactured movements are all fixed. All the ones probably made within the first 2 years of release will ALL have this issue and RSC will fix it. Even though Rolex dont make it public because I believe it will seriously damage their brand by not fully testing the 3255 movement they will make it right and fix the issues if your DD40 has a late date change. Rolex should consider themselves very lucky as this could have been a horror PR scenario for them say if this happened on more popular models and more of the public purchased this watch. But yes totally agree buying a watch that costs more than a car or a deposit on a house and to have these issues is extremely disappointing.

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