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24 January 2017, 05:05 AM | #121 |
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Like I said before after speaking to HSWA. If you are buying the watch with the intention of keeping forever it shouldn't matter IMO.
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24 January 2017, 05:11 AM | #122 |
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I've had several watches require service under warranty over the years (3 of 7), including a PP ("debris in the movement."). So, buying a watch is not exactly risk free...
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24 January 2017, 05:16 AM | #123 | |
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People should not have to feel obligated to keep a watch 'forever' due to warranty requirements, IMHO. Plus what this tells me is unless you buy a PP watch new, you certainly better factor in ALL servicing costs, as there will be NO warranty (per HSWA). That could get expensive. |
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24 January 2017, 05:40 AM | #124 | |
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There's no more difference having or not warranty left for a pre owned piece further than condition Wow.... comparing to other brands, it's the first time I heard that... |
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24 January 2017, 05:41 AM | #125 | |
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Apologies - but does the warranty differ in U.K./Europe from the one offered in U.S. warranties? This whole issue is irritating. PP make some great watches, wish they had the same great service and care post purchase as well. Sent from my iPad using Tapatalk |
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24 January 2017, 05:56 AM | #126 |
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If there is any logic in this , the cases of people getting their pre owned pieces serviced under warranty might be explained by a good relationship with AD
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24 January 2017, 06:05 AM | #127 | |
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The reply you received from Pat seems incredibly misleading. He clearly states this policy is to protect clients from the gray market, the policy is stated on PP website and has been the policy for many years. Well that simply isn't correct, there is a confusion occurring between buying NEW from a gray dealer without fully filled out papers and a NEW AD purchase with full papers. Fully document correct AD purchased pieces most certainly have transferable 2 year warranty. The story here is if you want transferable warranty you have to buy a piece either direct from an AD or if buying a used piece under 2 years old that it was originally sold by an AD - you need to do due diligence on the original source of the piece. |
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24 January 2017, 06:17 AM | #128 | |
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24 January 2017, 06:25 AM | #129 | |
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He does |
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24 January 2017, 06:33 AM | #130 |
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Let's stay positive. There is an abundance of great watch manufacturers and this gives everyone the opportunity to choose wisely. Perhaps you'll discover a great independent watch maker, or choose a longtime reliable fave like Rolex that offers a 5 year warranty with their timepieces no matter if/who has their name on the guarantee. Must say the 5 week service turnaround by Rolex is excellent and my daily beater ceramic Submariner that went in for regulation is now +7 seconds A MONTH! Most impressive accuracy and i swim (pool/ocean), bicycle, skateboard, etc with the Rolex and she just keeps working great.
So look at this as really good news, as now you know the direction of Patek today as compared to years past and can make an educated decision accordingly. Choose carefully. Another benefit, you can now expect very good discounts on pre-owned Patek Philippe pieces due to a complete and total lack of factory warranty no matter the watch's age. So bargain with sellers accordingly. Even sealed watches could now be at discount, which is good news for those remaining Patek customers.
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24 January 2017, 09:11 AM | #131 |
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My AD also stated the warranty was not transferable and only applied to the original buyer, and he said that was policy for a long time. Seems to me like maybe PP were relaxed on this before but maybe now they are taking a harder line on greys and are enforcing their no transfer policy.
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24 January 2017, 09:20 AM | #132 |
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24 January 2017, 10:29 AM | #133 | |
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24 January 2017, 10:41 AM | #134 |
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24 January 2017, 11:28 AM | #135 |
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24 January 2017, 12:31 PM | #136 |
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With this kind of policy and short warranty period my decision was made a little easier I was really torn between PP and AP but the decision is clear now.
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24 January 2017, 12:39 PM | #137 |
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Don't buy USA buy U.K. And Europe
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24 January 2017, 12:44 PM | #138 |
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24 January 2017, 12:48 PM | #139 |
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Karl, I'm not sure how his would be any different. If as a US buyer I buy a used (but within the 2 year warranty) Patek in Europe or the U.K., and then have an issue with said Patek, I will run into the same roadblock at HSWA as I'm not the original buyer and my name is not on the papers.
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24 January 2017, 12:52 PM | #140 |
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Somebody on the Purist forum said "this sounds like fake news" hahahaha. It isn't, unless someone can get more or better info this policy seems like the policy.
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24 January 2017, 01:00 PM | #141 | |
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24 January 2017, 01:03 PM | #142 |
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Look on the Patek website for the warranty and certificate info. It's very ambiguous. Especially the part about the certificate being delivered by an authorized retailer.
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24 January 2017, 01:06 PM | #143 | |
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Would love to see PP Geneva email (like Martin received from US) stating what you are claiming. What one person says, or hearsay is not worth much when it comes to actually filing a claim in the US. IN writing and we can go from there...just get the Geneva person to put into an email you can copy. Simple--we will all await. |
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24 January 2017, 01:08 PM | #144 |
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I think the AD part is very clear. If you have papers not stamped by an AD you are in trouble. If you have blank stamped papers the. Just stick whoever Name is needed for warranty. If you really want to scare buyers away from grey market then publicize it. All they doing is pi#%ng people off who buy from grey or preowned and it's not under warranty. I think 2 years sucks anyway! Thank goodness can you imagine if this applied to a 5 year warranty??
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24 January 2017, 01:38 PM | #145 |
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For PP, this new or stricter US warranty policy raises revenues and margins during a significant watch sales downturn. And it together with the ridiculously short 2 year warranty period will run off existing and prospective customers at the worst possible time.
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24 January 2017, 02:20 PM | #146 | |
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Correct Sent from my iPhone using Tapatalk |
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24 January 2017, 04:16 PM | #147 | |
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24 January 2017, 05:16 PM | #148 |
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What if the quality issues are really just a ploy to get rid of the grey's? This is just one more piece of the puzzle
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24 January 2017, 06:18 PM | #149 |
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24 January 2017, 10:49 PM | #150 |
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Rolex makes an outstanding product.
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