Michael Young

[Rags]

I've been following this thread closely & I would give him a chance to redeem himself. If in fact he does send you another bracelet & it's not 100% to your liking then I would absolutely use the power of the internet to make sure everyone knows what kind of businessman he is. I always google a business name or a persons name before I do any kind of business with them.

[StJamesSq]

Just for the avoidance of any doubt, can you tell us if the bracelet in question is related in any way to the bracelet fitted to the watch you say you sold (http://www.rolexforums.com/showthread.php?t=193066) a few days ago?

There are uncanny resemblances between the photos you have submitted in this thread (http://www.rolexforums.com/showpost....7&postcount=40) and those used in the ‘for sale’ listing.

[Puffy]

Originally Posted by StJamesSq

Just for the avoidance of any doubt, can you tell us if the bracelet in question is related in any way to the bracelet fitted to the watch you say you sold (http://www.rolexforums.com/showthread.php?t=193066) a few days ago?

There are uncanny resemblances between the photos you have submitted in this thread (http://www.rolexforums.com/showpost....7&postcount=40) and those used in the ‘for sale’ listing.

how did this end then?

[drtooth73]

update?

[crombie]

Originally Posted by StJamesSq

Just for the avoidance of any doubt, can you tell us if the bracelet in question is related in any way to the bracelet fitted to the watch you say you sold (http://www.rolexforums.com/showthread.php?t=193066) a few days ago?

There are uncanny resemblances between the photos you have submitted in this thread (http://www.rolexforums.com/showpost....7&postcount=40) and those used in the ‘for sale’ listing.

I guess it wasn't a 'pos' replacement. If this is the same one, looks pretty good in the fs photos....

[zeuloa]

Originally Posted by StJamesSq

Just for the avoidance of any doubt, can you tell us if the bracelet in question is related in any way to the bracelet fitted to the watch you say you sold (http://www.rolexforums.com/showthread.php?t=193066) a few days ago?

There are uncanny resemblances between the photos you have submitted in this thread (http://www.rolexforums.com/showpost....7&postcount=40) and those used in the ‘for sale’ listing.

Interesting... That clasp has the same exact markings - it looks to be the same to me... This is getting good!

[Welshwatchman]

POS replacement in this thread.



FS Listing with POS replacement bracelet fitted?



Certainly seems so.

It may have been a sensible idea to at least disclose the "less than perfect" nature of the bracelet in the listing.

Buyer beware I guess.

[StJamesSq]

I think it really has to be the same bracelet. In the ‘For Sale’ listing, there are 6 photos. No 5 shows that an outside link is missing from the bracelet – in exactly the same position as a missing outside link shown in a photo in the thread about MY!

Is the OP saying that the replacement bracelet is not good enough to accept, but is good enough to sell?

I hesitate before saying that the OP has been disingenuous, but I would feel happier if I felt I knew the whole story.

It is of course regrettable if Michael Young has lost a client’s bracelet, but I do feel that it is slightly unfair to trash his reputation without the most careful consideration.

[ericdube]

I wouldn't be surprised if the OP got tired of dealing with the issue and decided to just sell the watch instead. It sounds like this has been dragging on for a long time. To be perfectly honest, I'd probably do the same thing.

Also, he may have disclosed the bracelet issue to the buyer when he purchased it. Unfortunately, this isn't something anyone would know.

[Palakiko]

my oh my. just browsed through this thread and this is like a soap opera

[Rose1]

I'm wondering why all of a sudden there has not been an outcome reply from Silvershark. I too want to send MY a DateJust to restore but now I'm leary to do so. I hope Silvershark posts a final outcome.

[boxbrownie]

I only just noticed this thread and read every post, such an interesting and now towards the end disturbingly odd story, it would indeed be nice to hear from the OP as to the resolution or otherwise, and the reason for the apparent sale of the band and watch.

As to MY's service, I sent him my 1977 jubilee 14K TT on the 3rd June this year, I had an email when he picked it up from his post office. I waited patiently (was told approx 12 week turn around as he was very busy) and I recieved the jubilee back on the 22nd September (24hr post from HK).

I am totally amazed at the restoration, before I could literally turn the band "inside out" and now it is looking almost as new.

I have collegues at work here who were awaiting the outcome of my restoration before sending thier bands of to MY, now I am not so sure whether to recommend him of not.....more NOT I feel, such a shame as its a rare talent he has and that has now been blown to bits by apparently one stupidly dealt with cock-up!

Best regards David

[Dickson Lim]

Wow just find out this thread. Hope the latest replacement sort all of the things out.

[Galaxy]

Originally Posted by silvershark

Well I guess I'll just have to wait and see what happens. I'll give him a few more days to do the right thing!! If not the internet is a mighty powerful tool for totally destroying reputations and giving folks all kinds of hassle.

BTW, his websites feedback page has mysteriously vanished lol!

On his web page he states that as 'receiver' when sending him something put:

'Young Michael Chung Kit'.

Just for curosity what is his real name?

[watchf]

Originally Posted by Welshwatchman

POS replacement in this thread.



FS Listing with POS replacement bracelet fitted?



Certainly seems so.

It may have been a sensible idea to at least disclose the "less than perfect" nature of the bracelet in the listing.

Buyer beware I guess.

I had a look at the FS posting and the OP did not mention anything about the issue with the bracelet at all in the listing and its SOLD. I hope the buyer knew and the OP did inform buyer of the issue.
http://www.rolexforums.com/showthread.php?t=193066

[The Godzilla]

so who's the bad guy now?

[MY-WATCH]

Woooooooow read all 6 pages and just at the last page i feel confused

[nch209]

uhhhhhh, me too.

[StJamesSq]

One more uncertainty concerns the exact specification of the bracelet that the OP sent to Hong Kong in the first place. When I look at a thread he started when he originally bought the watch ( http://www.rolexforums.com/showthread.php?t=162766 ) I see that there was some considerable doubt that the bracelet was a Rolex-made item; the thread title is ‘Is my bracelet authentic Rolex?’. I would summarise the answer given as ‘probably not’. It appears that the bracelet was a combination of clasp A, bracelet B and end-pieces C.

If this was the bracelet sent to Hong Kong for work (and we haven’t been told either way), you might argue that the bracelet supplied in return is in fact a fair replacement.

Let me stress again that I don’t think losing a client’s bracelet is a good thing, but I do believe that the OP could do with making a full and frank disclosure of all the issues before seeking the support of forum members in his campaign against Michael Young.

[StJamesSq]

silvershark hasn't posted here since 21 September, and he hasn't posted on TURF (where he's TOG1625) since 15 September. It looks like we are not going to get any further explanation about his complaint; possibly he has sold the stuff that was troubling him.

I regret that these six pages have not really added much to our knowledge about bracelet repairs, but I am content that I know where to go if the RSC solution is too expensive.

[eelpie]

On 8 September I informed Michael Young that I had obtained the additional links I had needed for my bracelet's restoration, and that the bracelet was ready to mail. I asked him if there were any special mailing instructions other than the address he had provided me.

On 12 September, when he had not responded, I mailed the packet as previously instructed.

On 15 September, three days after I'd mailed the bracelet, Michael Young responded, saying, "Sorry we are not taking new orders at the moment. Have a nice one."

I immediately answered with, "It will be very difficult for me to "have a nice one" since I mailed the bracelet to you three days ago . . ."

He then said, "Don’t worry we shall still do this one then." That was 15 September, and I have heard nothing since I got the USPS delivery confirmation showing the bracelet arrived at the Hong Kong address at 6:24 PM on 21 September.

On 27 September I asked Mr. Young if he fore-saw any problems with the restoration of my Jubilee bracelet. I never received a response.

It has now been 9 of the projected 10 weeks required to restore my bracelet, and the watch for which it is meant is almost ready at my watchmaker's shop.

I contacted Mr. Young last night about the progress on my bracelet, and as on 27 September, I have received no response.

It may be too early to be overly concerned, but I always worry when someone doesn't respond to contacts, and doubly so when that person is 10,000 miles away and is in possession of my vintage Rolex bracelet.

[joeychitwood]

I dealt with a maker of custom carbon fiber Ducati bits who practiced the same atrocious customer service tactics as Michael Young. When push came to shove, the CF maker knew that he was one of the few people around who performed such work, and if I didn't like it, I could go find someone else to make my dash surrounds. He ultimately completed my parts when he felt like it, communicated only minimally, and the parts were perfect.

I would not use either Young or the CF maker in the future, but I understand their "business practices."

[eelpie]

A forum like this is an excellent way to spread the word about a person or business that is not up to standards, and I would be surprised if Mr. Young didn't take the occasional peek at this board.

In addition, there are governmental and law enforcement agencies in China that would not take it lightly if Rolex bracelets were not returned to customers abroad.

I have a journalism back-ground, and while I may have lost a step between the paddock and the pits, I am still certainly capable of filling the air with missives to agencies in Hong Kong if push comes to shove.

It is my fervent hope that Mr. Young puts in an appearance, and soon, but if he doesn't I am prepared to take whatever steps necessary to reach a satisfactory resolution . . .

[Mickey®]

If you look back you will see an email where Michael emailed me saying he is so busy he would no longer be taking orders from individuals. He must be refurb for companies only now?


He will answer sooner or later hopefully if not to get payment to return your bracelet.

[eelpie]

. . . had I known he was booked up.

I waited more four days for a response to my 8 September query about shipping and when that was not forth-coming, I mailed to the address he'd already provided.

When he learned I'd mailed the bracelet, he then agreed to do the work.

I am less bothed by the delay than by the absence of commnication . . .

[Mickey®]

Originally Posted by eelpie

. . . had I known he was booked up.

I waited more four days for a response to my 8 September query about shipping and when that was not forth-coming, I mailed to the address he'd already provided.

When he learned I'd mailed the bracelet, he then agreed to do the work.

I am less bothed by the delay than by the absence of commnication . . .

That's been the main complaint...its a matter of priorities I guess.
Customer with 1 or with 50...

Never understood why people can't reply to emails...its so easy.

[eelpie]

Originally Posted by Mickey®

Never understood why people can't reply to emails...its so easy.

That really is the bottom line. It would take all of 15 seconds to tap out, "Bracelet received, will advise" or "repair delayed, return in 30 days".

Unresponsiveness can make a good business-person appear indifferent . . .

[Treetopflyer]

last time i saw a twist like this kevin spacey turned out to be Keyser Soze!!

Oh My!!

[316lad]

Originally Posted by Treetopflyer

last time i saw a twist like this kevin spacey turned out to be Keyser Soze!!

Oh My!!

Hang on a minute - he wasn't Keyser Soze - That was the guy in the dressing gown in the cabin on the boat who wasn't the Hungarian that Verbal was talking about, that Redfoot got the call from, wasn't it...

Damn, going to have to watch it for the 327th time...

[eelpie]

. . . I have just asked Mr. Young about the status on my bracelet for the second time in three days.

If I do not have a response in 5 business days I will be forced to escalate the matter with the authorities in Hong Kong.

There is patience, and there is sitting idly by while something unseemly is unfolding . . .