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Old 12 April 2017, 09:36 AM   #1
GsurgBM
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Question about service

I have a speed master date that one of the subdials will not reset to zero. The watch is probably due for service anyway, and I'm probably going to send it to Omega. My question is, I have a non Omega strap on it. Is sending the watch in with a non omega strap as big a deal as doing the same with Rolex? In other words, will they confiscate and keep my strap or is it not as much an issue with them? Pic below for fun.
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Old 12 April 2017, 09:56 AM   #2
sak335
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Just take the strap off before you send it in.

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Old 12 April 2017, 11:06 AM   #3
sensui
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I don't think they'll confiscate anything..... But easier just to send without to avoid hassle.
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Old 12 April 2017, 09:00 PM   #4
superdog
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I'll ask my boutique rep for you today.

I'll update you later.
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Old 13 April 2017, 07:31 AM   #5
turbineboy
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Isn't the strap personal property ? It does not modify any of the workings of the watch itself - the part that will be serviced. So why would they confesticate it ?

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Old 14 April 2017, 08:36 PM   #6
superdog
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I'm told that you are fine to send in, as is.
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Old 14 April 2017, 10:05 PM   #7
1William
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Take the strap off and just send the body of the watch.
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