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Old 16 November 2011, 03:27 PM   #31
sallyhats
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The 111 has an ETA movement, not in-house

Warranty would be something to discuss with your AD or boutique
Thanks!
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Old 16 November 2011, 04:37 PM   #32
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Great,I see now you got the money back .
What is your recommendation for the replacement Neef?
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Old 16 November 2011, 04:51 PM   #33
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growing pains for having to suddenly produce so many in house movements...it aint as easy as rolex makes it look

id go for an ETA movement and give panerai in house a bit more time to work out the kinks.

the DSSD sounds nice too.

great that your got cash back!

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Old 16 November 2011, 06:18 PM   #34
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Shame. That's a gorgeous watch.
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Old 17 November 2011, 12:03 AM   #35
karmatp
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Buy another one. Don't let one bad apple which was probably a eays fix anyway pull you away from a great watch.

The P9000 has been nothing but reliable and extremely accurate for me, it's a fantastic movement and the 351 is one amazing watch.
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Old 17 November 2011, 02:57 AM   #36
Cru Jones
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Buy another one. Don't let one bad apple which was probably a eays fix anyway pull you away from a great watch.

The P9000 has been nothing but reliable and extremely accurate for me, it's a fantastic movement and the 351 is one amazing watch.


excellent points, but, it looks like you're too late....seems like eric is jumping off the panerai train?
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Old 17 November 2011, 05:40 AM   #37
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excellent points, but, it looks like you're too late....seems like eric is jumping off the panerai train?
Yes I am out, I am going to take sometime off watch shopping for a bit and I grab a SDDS next year.
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Old 17 November 2011, 05:52 AM   #38
TswaneNguni
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What is your recommendation for the replacement Neef?
DSSD
Omega New PO or PO Chrono...love the new orange rubber chrono with 9300.
Omega Speedmaster Co-axial 9300
Omega Ploprof
IWC Big Pilot
IWC Deep Two
JLC MC Extreme World Chrono

Really like the way Omega is heading.
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Old 29 November 2011, 07:44 AM   #39
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The VP of Panerai called me back, They told me they are really sorry about what has happed to my watch!

I am still not sure if I would ever buy one again.
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Old 29 November 2011, 08:06 AM   #40
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I think you are overreacting.

No one is perfect and you were treated fairly from what I've read. It would be another story if they gave you an incredible hard time, lied to you, etc.

You bought something, it broke within warranty and they gave your money back.

If you don't like the watch is one thing, but things break or aren't put together perfectly 100% of the time.
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Old 29 November 2011, 12:21 PM   #41
MortgageGuy
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I think you are overreacting.

No one is perfect and you were treated fairly from what I've read. It would be another story if they gave you an incredible hard time, lied to you, etc.

You bought something, it broke within warranty and they gave your money back.

If you don't like the watch is one thing, but things break or aren't put together perfectly 100% of the time.
I tend to agree... This being said I would be very disappointed as well but they way it was resolved and as quickly as it was resolved I would think this would be a brand you may want to pursue Just my .02 looking from the outside in
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Old 29 November 2011, 11:12 PM   #42
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i think you are overreacting.

No one is perfect and you were treated fairly from what i've read. It would be another story if they gave you an incredible hard time, lied to you, etc.

You bought something, it broke within warranty and they gave your money back.

If you don't like the watch is one thing, but things break or aren't put together perfectly 100% of the time.

+1
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Old 30 November 2011, 03:00 AM   #43
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Eric,
In actuality, Panerai service in Canada is much quicker than in the US. Unless you have to wait for parts from Switzerland. My last Panerai service took under 6 weeks.

I go through a lot of Panerai watches. I have had a couple of p.9000 movement watches develop issues. It is disconcerting. I have had many in house Panerais that have run flawlessly.

I must state for the record, that of all the eta based Panerais that I have ever owned, only one brokedown. Nothing but the odd regulation or cleaning for all the others.

Compared to other brands that I frequent, Panerai has the best record of performance for me.

You should not avoid the brand. It might make you feel better if you avoid the p.9000 movement models, though it is very unlikely that you would experience the same problem again.
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Old 30 November 2011, 03:39 AM   #44
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The VP of Panerai told me if I want to get another Panerai they would try and hook me up with any model I wanted.

Quote:
Originally Posted by canwatchco View Post
Eric,
In actuality, Panerai service in Canada is much quicker than in the US. Unless you have to wait for parts from Switzerland. My last Panerai service took under 6 weeks.

I go through a lot of Panerai watches. I have had a couple of p.9000 movement watches develop issues. It is disconcerting. I have had many in house Panerais that have run flawlessly.

I must state for the record, that of all the eta based Panerais that I have ever owned, only one brokedown. Nothing but the odd regulation or cleaning for all the others.

Compared to other brands that I frequent, Panerai has the best record of performance for me.

You should not avoid the brand. It might make you feel better if you avoid the p.9000 movement models, though it is very unlikely that you would experience the same problem again.
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Old 30 November 2011, 04:04 AM   #45
joleel7
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The VP of Panerai told me if I want to get another Panerai they would try and hook me up with any model I wanted.
Get the 233 for the same price of 351
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Old 30 November 2011, 04:07 AM   #46
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Get the 233 for the same price of 351
I don't think they are going to give me a brake on the price.
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Old 6 December 2011, 03:20 PM   #47
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Try to ask for 372 to see what happen.

QUOTE=joleel7;2901480]Get the 233 for the same price of 351 [/QUOTE]
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Old 21 December 2011, 06:25 AM   #48
Billythekid
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IMO hats off to panerai and the AD for giving the money back, it shows customer satisfaction is their motto and they should be appreciated for that , i dont think i have heard another co which refunds the money in case of a product gone wrong. just my 2 cents
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Old 3 January 2012, 06:01 AM   #49
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I'm buying 296. Any thoughts on that particular model?

Thanks
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Old 3 January 2012, 08:09 AM   #50
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Sounds like they had top notch customer service!!
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