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ddayan · 1 July 2021, 04:12 AM

This morning I awoke to a nice message when attempting to track a 1970 ref. 1500 via UPS that I purchased from Osaka: "UPS is holding the cargo at a secure facility, pending instructions and agreement."

Anybody else went through something similar? How did it work out?

tekno · 1 July 2021, 04:31 AM

Obviously you need to call them if they are waiting on instruction.

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indianmachine · 1 July 2021, 05:58 AM

I've had similar on Fedex purchases from Europe, in my case it meant certain customs value declaration forms need to filled out

swaini3 · 1 July 2021, 06:48 AM

I have the same message on a UPS tracking for an item I have sold/sent. Customs requested documents from the receiver. Just FYI, I was told by UPS that after a certain timeframe (if delays take place) their system automatically shows "The item is being sent back to the shipper". This message is only system generated and is incorrect.

rootbeer7 · 1 July 2021, 07:14 AM

Yes, I recently sent a watch to the US from UK. It was held for a week. Eventually DHL contacted me as I’d missed one declaration form. Once filled out correctly watch was delivered without issue.

CJS57 · 1 July 2021, 11:10 PM

Mine came from England from a brick and mortar dealer there by FedEx. I had to fill out duplicate sets of papers about the watch and so did the dealer, even though copies were with the package. Then it took a week for the customs to get around to giving the ok. Seems like they had a backlog of work to do. Eventually the watch arrived safe and sound and package was unopened. Then a few weeks later I paid about $375 import duties on a $10,500 watch that FedEx paid for me, then charged it to my credit card. For me well worth the effort.

ddayan · 1 July 2021, 11:49 PM

Update! Package was being held by customs for no seeming reason (UPS guy on the phone was even confused!). Watch should come today with no issues!

Thanks everyone!

Richard Carver · 2 July 2021, 12:57 AM

Same thing happened to me. You will need to get in touch with UPS on line, fill out the form and pay the import fees. You have to understand this is your import fees, seller has nothing to do with it, you have to do this. Your watch will sit there until you take care of it.

1 July 2021, 04:12 AM	#1
ddayan "TRF" Member Join Date: Jun 2021 Location: New Jersey Watch: who knows? Posts: 3	Vintage buying confusion This morning I awoke to a nice message when attempting to track a 1970 ref. 1500 via UPS that I purchased from Osaka: "UPS is holding the cargo at a secure facility, pending instructions and agreement." Anybody else went through something similar? How did it work out?

1 July 2021, 07:14 AM	#5
rootbeer7 "TRF" Member Join Date: Jan 2014 Location: london Posts: 5,975	Yes, I recently sent a watch to the US from UK. It was held for a week. Eventually DHL contacted me as I’d missed one declaration form. Once filled out correctly watch was delivered without issue. __________________ @imrootbeer7

1 July 2021, 04:31 AM	#2
tekno 2024 Pledge Member Join Date: Sep 2011 Location: Texas Watch: Tudor Snowflake Posts: 1,050	Obviously you need to call them if they are waiting on instruction. Sent from my iPhone using Tapatalk Pro

1 July 2021, 05:58 AM	#3
indianmachine "TRF" Member Join Date: Mar 2020 Location: USA Posts: 792	I've had similar on Fedex purchases from Europe, in my case it meant certain customs value declaration forms need to filled out

1 July 2021, 06:48 AM	#4
swaini3 "TRF" Member Join Date: Jan 2016 Real Name: Mo Location: Dubai Watch: 1675 GMT, DRSD Posts: 1,433	I have the same message on a UPS tracking for an item I have sold/sent. Customs requested documents from the receiver. Just FYI, I was told by UPS that after a certain timeframe (if delays take place) their system automatically shows "The item is being sent back to the shipper". This message is only system generated and is incorrect.

1 July 2021, 11:10 PM	#6
CJS57 "TRF" Member Join Date: Aug 2020 Location: CT Posts: 98	Mine came from England from a brick and mortar dealer there by FedEx. I had to fill out duplicate sets of papers about the watch and so did the dealer, even though copies were with the package. Then it took a week for the customs to get around to giving the ok. Seems like they had a backlog of work to do. Eventually the watch arrived safe and sound and package was unopened. Then a few weeks later I paid about $375 import duties on a $10,500 watch that FedEx paid for me, then charged it to my credit card. For me well worth the effort.

1 July 2021, 11:49 PM	#7
ddayan "TRF" Member Join Date: Jun 2021 Location: New Jersey Watch: who knows? Posts: 3	Update! Package was being held by customs for no seeming reason (UPS guy on the phone was even confused!). Watch should come today with no issues! Thanks everyone!

2 July 2021, 12:57 AM	#8
Richard Carver "TRF" Member Join Date: Apr 2015 Location: US Posts: 2,237	Same thing happened to me. You will need to get in touch with UPS on line, fill out the form and pay the import fees. You have to understand this is your import fees, seller has nothing to do with it, you have to do this. Your watch will sit there until you take care of it.

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