The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Old 7 September 2017, 12:04 PM   #1
underpar31009
"TRF" Member
 
underpar31009's Avatar
 
Join Date: Jan 2013
Real Name: Ryan
Location: USA
Watch: AP and JLC
Posts: 346
AP 5 Year Warranties at AD?

Has anyone heard that AP may start offering 5 year warranties for watches purchased from authorized dealers? I know that boutiques already offer 5 year warranties.
underpar31009 is offline   Reply With Quote
Old 7 September 2017, 01:13 PM   #2
Hairdude1
"TRF" Member
 
Hairdude1's Avatar
 
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
Heard that was a rumor and was yet to be confirmed
__________________
Instagram: @Hairdude
Watches in Collection 5070R, 5522A, 214270 MK1, 228238

16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped)
Official Member "Perpetual 30" Las Vegas GTG 2016
Official Member "WIS-CON" Las Vegas International GTG 2017
Official Member 'WIS-CON' Las Vegas Int'l GTG 2018
Hairdude1 is offline   Reply With Quote
Old 7 September 2017, 01:27 PM   #3
underpar31009
"TRF" Member
 
underpar31009's Avatar
 
Join Date: Jan 2013
Real Name: Ryan
Location: USA
Watch: AP and JLC
Posts: 346
Quote:
Originally Posted by Hairdude1 View Post
Heard that was a rumor and was yet to be confirmed
Thanks Alex! I'm ready to pull the trigger on my first AP, but I don't want to miss out on the extra warranty if that is the case.
underpar31009 is offline   Reply With Quote
Old 7 September 2017, 01:34 PM   #4
Hairdude1
"TRF" Member
 
Hairdude1's Avatar
 
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
Quote:
Originally Posted by underpar31009 View Post
Thanks Alex! I'm ready to pull the trigger on my first AP, but I don't want to miss out on the extra warranty if that is the case.
What has your AD said?
__________________
Instagram: @Hairdude
Watches in Collection 5070R, 5522A, 214270 MK1, 228238

16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped)
Official Member "Perpetual 30" Las Vegas GTG 2016
Official Member "WIS-CON" Las Vegas International GTG 2017
Official Member 'WIS-CON' Las Vegas Int'l GTG 2018
Hairdude1 is offline   Reply With Quote
Old 7 September 2017, 01:39 PM   #5
underpar31009
"TRF" Member
 
underpar31009's Avatar
 
Join Date: Jan 2013
Real Name: Ryan
Location: USA
Watch: AP and JLC
Posts: 346
My AD has not heard; however, I spoke to another AD that said his rep told him 5 year warranties were a big possibility in October.
underpar31009 is offline   Reply With Quote
Old 7 September 2017, 10:56 PM   #6
GB-man
2024 Pledge Member
 
GB-man's Avatar
 
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 36,815
That would be a great addition and further my belief that AP takes care of their customers.
__________________
GB-man is offline   Reply With Quote
Old 6 October 2017, 06:03 AM   #7
holdtime
Banned
 
Join Date: Aug 2017
Location: Planet Earth.
Posts: 582
Quote:
Originally Posted by underpar31009 View Post
Has anyone heard that AP may start offering 5 year warranties for watches purchased from authorized dealers? I know that boutiques already offer 5 year warranties.
Warranty on a new AP RO, 15400ST.
Bought new from boutique, I spoke to them today to by a 1.5 link. I did ask the question of the warranty told me it was 5 years.(boutique warranty) And no they do not require a pressure check at the third year to extend the warranty, they do not required anymore, keep in mind this is a recent buy 2017.
holdtime is offline   Reply With Quote
Old 6 October 2017, 06:07 AM   #8
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by holdtime View Post
Warranty on a new AP RO, 15400ST.
Bought new from boutique, I spoke to them today to by a 1.5 link. I did ask the question of the warranty told me it was 5 years.(boutique warranty) And no they do not require a pressure check at the third year to extend the warranty, they do not required anymore, keep in mind this is a recent buy 2017.
the current boutique warranty is "at their discretion" as far as 5 years and i was told that directly from AP so its not quite that simple. Pretty sure it has to be returned to that specific boutique to get the benefits of that extra warranty.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 6 October 2017, 06:10 AM   #9
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by Hairdude1 View Post
Heard that was a rumor and was yet to be confirmed
it is confirmed, just not officially yet.

I didn't start the rumor but since its out there i guess now its ok to say its true.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 6 October 2017, 06:27 AM   #10
tng11
"TRF" Member
 
Join Date: Jun 2016
Location: N/A
Posts: 3,629
Quote:
Originally Posted by tyler1980 View Post
the current boutique warranty is "at their discretion" as far as 5 years and i was told that directly from AP so its not quite that simple. Pretty sure it has to be returned to that specific boutique to get the benefits of that extra warranty.
I can confirm this.

The HK IFC boutique's 5 year warranty is specific to HK, for instance. Some other boutiques around the world don't even do the 5 year warranty (e.g. the Ginza Tokyo boutique does not have a 5 year warranty.)
tng11 is offline   Reply With Quote
Old 6 October 2017, 06:29 AM   #11
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by tng11 View Post
I can confirm this.

The HK IFC boutique's 5 year warranty is specific to HK, for instance. Some other boutiques around the world don't even do the 5 year warranty (e.g. the Ginza Tokyo boutique does not have a 5 year warranty.)
that said, it doesn't really matter now but it was a misconception that it was automatic and not boutique specific as far as where you had to return the watch when using the warranty.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 6 October 2017, 07:25 AM   #12
SMD
"TRF" Member
 
SMD's Avatar
 
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,653
Quote:
Originally Posted by tng11 View Post
I can confirm this.

The HK IFC boutique's 5 year warranty is specific to HK, for instance. Some other boutiques around the world don't even do the 5 year warranty (e.g. the Ginza Tokyo boutique does not have a 5 year warranty.)
This is correct. Purchased from Ginza and was surprised to find out.
SMD is offline   Reply With Quote
Old 6 October 2017, 07:55 AM   #13
holdtime
Banned
 
Join Date: Aug 2017
Location: Planet Earth.
Posts: 582
Quote:
Originally Posted by tyler1980 View Post
the current boutique warranty is "at their discretion" as far as 5 years and i was told that directly from AP so its not quite that simple. Pretty sure it has to be returned to that specific boutique to get the benefits of that extra warranty.
Benefits to the boutique?don't see any
holdtime is offline   Reply With Quote
Old 6 October 2017, 08:00 AM   #14
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by holdtime View Post
Benefits to the boutique?don't see any
well you might not have a choice. Popular models are increasingly only available at boutiques regardless if they are officially listed as boutique only or not. With the elimination of a lot of AD's recently there are less non boutiques to choose from to begin with.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 6 October 2017, 10:06 AM   #15
holdtime
Banned
 
Join Date: Aug 2017
Location: Planet Earth.
Posts: 582
Quote:
Originally Posted by tyler1980 View Post
well you might not have a choice. Popular models are increasingly only available at boutiques regardless if they are officially listed as boutique only or not. With the elimination of a lot of AD's recently there are less non boutiques to choose from to begin with.
I see it now .Thanks for explaining.
holdtime is offline   Reply With Quote
Old 10 October 2017, 12:36 PM   #16
AP101
Banned
 
Join Date: Oct 2017
Location: Around
Posts: 12
It’s official...Any AP purchased from an AD now comes with a 5 yr warranty.


Sent from my iPhone using Tapatalk
AP101 is offline   Reply With Quote
Old 10 October 2017, 02:28 PM   #17
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by AP101 View Post
It’s official...Any AP purchased from an AD now comes with a 5 yr warranty.


Sent from my iPhone using Tapatalk
2+3 years for registering

watches are still sold only with 2 years

Af far as what i was told, its supposed to be retroactive as well
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 10 October 2017, 02:30 PM   #18
AP101
Banned
 
Join Date: Oct 2017
Location: Around
Posts: 12
Quote:
Originally Posted by tyler1980 View Post
2+3 years for registering



watches are still sold only with 2 years


Not anymore I saw the official communique from AP to its dealers. It’s 5 yrs for any AP watch sold in 2017.


Sent from my iPhone using Tapatalk
AP101 is offline   Reply With Quote
Old 10 October 2017, 02:31 PM   #19
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by AP101 View Post
Not anymore I saw the official communique from AP to its dealers. It’s 5 yrs for any AP watch sold in 2017.


Sent from my iPhone using Tapatalk
2+3 equals five years.

The change what i was told from AP directly, not an AD was the change was adding 2 additional years to the 1 year extended warranty for registering your watch with AP. Something about discouraging grey sales by not extending the warranty automatically to all watches sold but adding it to the registration system already in place and extending that. Effectively its the same though.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 10 October 2017, 02:41 PM   #20
AP101
Banned
 
Join Date: Oct 2017
Location: Around
Posts: 12
Quote:
Originally Posted by tyler1980 View Post
2+3 equals five years.

The change what i was told from AP directly, not an AD was the change was adding 2 additional years to the 1 year extended warranty for registering your watch with AP. Something about discouraging grey sales by not extending the warranty automatically to all watches sold but adding it to the registration system already in place and extending that. Effectively its the same though.


My understanding was that you don’t need to register the watch anymore you get the 5 yrs straightaway like Rolex watches.


Sent from my iPhone using Tapatalk
AP101 is offline   Reply With Quote
Old 10 October 2017, 02:43 PM   #21
GB-man
2024 Pledge Member
 
GB-man's Avatar
 
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 36,815
Quote:
Originally Posted by AP101 View Post
My understanding was that you don’t need to register the watch anymore you get the 5 yrs straightaway like Rolex watches.


Sent from my iPhone using Tapatalk
Good to hear and when coupled with the excellent service AP provides in the US, and I assume abroad, just another reason AP is one of my favorite houses
__________________
GB-man is offline   Reply With Quote
Old 10 October 2017, 02:44 PM   #22
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by AP101 View Post
My understanding was that you don’t need to register the watch anymore you get the 5 yrs straightaway like Rolex watches.


Sent from my iPhone using Tapatalk
i didn't see anything in writing. But it was in the context of a conversation about grey market sales and they brought up the warranty changes 2 years + 3 years for registering as an example of things they were doing about it. So I'm not saying I'm right, just what i was told.

Another tit bit was they plan in the longer term is to move to a real time warranty activation at the AD. AP already knows who is buying 20 15400's per year (for example) as the buyers names get sent to Le Brassus. A real time warranty activation allows them to deny sales at the AD to known grey dealers. They have a good idea who the dealers are but without a real time system they can't pro-actively stop the sale. Believe or not, just sharing what i was told.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 10 October 2017, 02:45 PM   #23
APAP
"TRF" Member
 
APAP's Avatar
 
Join Date: Jan 2015
Location: Canada
Posts: 748
That’s fantastic news. I bought 2 watches in the last 45 days; I presume I should get the warranty extended then.
APAP is offline   Reply With Quote
Old 10 October 2017, 02:45 PM   #24
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by APAP View Post
That’s fantastic news. I bought 2 watches in the last 45 days; I presume I should get the warranty extended then.
they told me at least it was going to be retroactive.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 10 October 2017, 02:47 PM   #25
AP101
Banned
 
Join Date: Oct 2017
Location: Around
Posts: 12
Quote:
Originally Posted by APAP View Post
That’s fantastic news. I bought 2 watches in the last 45 days; I presume I should get the warranty extended then.


All watches sold new in 2017 by an AP AD now come with 5 yrs warranty. (Without having to register them with the APSC)


Sent from my iPhone using Tapatalk
AP101 is offline   Reply With Quote
Old 10 October 2017, 02:49 PM   #26
AP101
Banned
 
Join Date: Oct 2017
Location: Around
Posts: 12
Quote:
Originally Posted by tyler1980 View Post
i didn't see anything in writing. But it was in the context of a conversation about grey market sales and they brought up the warranty changes 2 years + 3 years for registering as an example of things they were doing about it. So I'm not saying I'm right, just what i was told.


Agreed. my understanding from the letter was it’s 5 yrs without having to register.


Sent from my iPhone using Tapatalk
AP101 is offline   Reply With Quote
Old 10 October 2017, 03:59 PM   #27
SC11
Banned
 
Join Date: Jul 2010
Real Name: Sam
Location: UK
Watch: AP ☠️
Posts: 6,151
You do have to active the 5 year warranty via the AP site

Scrap that I misread the AP site

But I still would say AP will carry on requiring you to register to extend the warranty to 5 years like they did for 3
SC11 is offline   Reply With Quote
Old 10 October 2017, 04:01 PM   #28
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by SC11 View Post
You do have to active the 5 year warranty via the AP site

Scrap that I misread the AP site

But I still would say AP will carry on requiring you to register to extend the warranty to 5 years like they did for 3:
personally i thought the real time warranty activation plan for the future was much more interesting as noted above. I hope they can pull it off

Im not sure the details on the 2+3 warranty. There seemed to be a catch as explained to me. Either the additional 3 wasn't transferrable as it isn't the warranty the watch is sold with to discourage grey sales. Or it was transferrable and the 2 step registration process was to indentify grey dealers better as if the person who bought it and the person who registered it are different they know the original buyer might be a grey dealer and they see how often that person is doing it and look for patterns. The additional 1 year warranty for registering did not have the same effect as hardly anyone bothered to actually register.

I didn't get the impression it was a change for no reason but that it was specifically a response to grey market sales. I could be wrong though, but they were two high level AP people who said it. The logic also fits with the known strategy recently of consolidating AD networks and restricting popular models outside of AP controlled boutiques to get more control over the grey market as well as cutting margins to reduce discounting.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Old 10 October 2017, 11:15 PM   #29
GB-man
2024 Pledge Member
 
GB-man's Avatar
 
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 36,815
Quote:
Originally Posted by tyler1980 View Post
personally i thought the real time warranty activation plan for the future was much more interesting as noted above. I hope they can pull it off

Im not sure the details on the 2+3 warranty. There seemed to be a catch as explained to me. Either the additional 3 wasn't transferrable as it isn't the warranty the watch is sold with to discourage grey sales. Or it was transferrable and the 2 step registration process was to indentify grey dealers better as if the person who bought it and the person who registered it are different they know the original buyer might be a grey dealer and they see how often that person is doing it and look for patterns. The additional 1 year warranty for registering did not have the same effect as hardly anyone bothered to actually register.

I didn't get the impression it was a change for no reason but that it was specifically a response to grey market sales. I could be wrong though, but they were two high level AP people who said it. The logic also fits with the known strategy recently of consolidating AD networks and restricting popular models outside of AP controlled boutiques to get more control over the grey market as well as cutting margins to reduce discounting.
It's funny because to me, much like with Rolex, it makes it even more palatable to purchase a preowned watch because in many cases you'll have 3-4 years of warranty left.
__________________
GB-man is offline   Reply With Quote
Old 10 October 2017, 11:20 PM   #30
tyler1980
"TRF" Member
 
tyler1980's Avatar
 
Join Date: Apr 2015
Location: Houston
Posts: 17,622
Quote:
Originally Posted by GB-man View Post
It's funny because to me, much like with Rolex, it makes it even more palatable to purchase a preowned watch because in many cases you'll have 3-4 years of warranty left.
i think it has more to do with the 2 step process. Rolex is 5 years out the door and there is no process in place (if they cared) to see who is buying initially and then who is buying it again and registering it. They can't identify the grey dealers. The used market is one thing but the BNIB grey market might start drying up. Especially if they get the capability of real time warranty activation. The long term goal being to deny a warranty activation while the grey dealer is still at the AD and refuse the sale.

I think its a win for AP customers so i do agree with the value add of additional warranty.
__________________
Instagram: tyler.watches
current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)
tyler1980 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Takuya Watches

Bobs Watches

My Watch LLC

OCWatches

DavidSW Watches

Coronet


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.