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Old 15 January 2017, 03:05 AM   #1
beshannon
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Password reset issues

Really having a problem resetting my password this morning. Requested via the form three times, no emails. The first time it failed with some kind of error on your end. Now I get nothing and I have tried four times so I am stopping.

I cannot see my password even though this computer remembers it but my desktop cannot log in.

Not sure how to resolve this issue.
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Old 15 January 2017, 03:42 AM   #2
Welshwatchman
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I see you use a hotmail email account.

It's possible that their server is "gobbling up" the email sent from our server for some reason.

If it continues, you could consider a different (perhaps gmx or aol) address for the email contact address.
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Old 15 January 2017, 07:40 AM   #3
beshannon
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Thanks for your attention.
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Old 29 March 2017, 05:59 AM   #4
beshannon
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Thanks, trying to reset my email but since I need a password to do that I cannot so I am very stuck.

I am trying to change my email today however this pc is still logged in and I do not remember my password.
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