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SCChung · 7 September 2017, 04:25 PM

QUESTION....

Will a Rolex Service Center fix (retouch) a small paint chip on black part of dial on 16520?

What if the chip occured during disassembly of hands when RSC was servicing the watch?

Does RSC have the capability to retouch a chipped dial that they created?

Txs

R.O.L.E.X · 7 September 2017, 06:06 PM

They would most likely replace the dial.

Vincent65 · 7 September 2017, 06:16 PM

'Capability'? Probably!
Willingness? Unlikely!

joli160 · 8 September 2017, 01:52 AM

They are more into the exchange business, look for an independent to have it repaired with respect for originality

1675-David · 8 September 2017, 03:01 AM

Micheal Young in Hong Kong is good at this sort of thing...

GGGMT · 8 September 2017, 05:33 AM

Quote:

Originally Posted by Vincent65

'Capability'? Probably!
Willingness? Unlikely!

This is my instinct as well. In fact I'm quite sure they wouldn't repair.

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77T · 8 September 2017, 12:26 PM

As a practice, Rolex would not retouch a modern dial for slight damage like you described. That would be a service dial replacement option if it came to RSC with damage. Same if they did the damage during overhaul to an otherwise pristine dial.

If it was a historic vintage model with an exotic or unavailable dial, they might refinish it inside their restoration department.

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daveo5 · 21 September 2017, 09:51 AM

No. They will not do any service on watch or dial, unless you swap the dial.

7 September 2017, 04:25 PM	#1
SCChung "TRF" Member Join Date: Sep 2017 Location: US, South Korea Watch: 16600 Posts: 6	Will RSC fix damage on dial ? QUESTION.... Will a Rolex Service Center fix (retouch) a small paint chip on black part of dial on 16520? What if the chip occured during disassembly of hands when RSC was servicing the watch? Does RSC have the capability to retouch a chipped dial that they created? Txs

7 September 2017, 06:16 PM	#3
Vincent65 "TRF" Member Join Date: Aug 2012 Location: Switzerland Posts: 14,293	'Capability'? Probably! Willingness? Unlikely! __________________

8 September 2017, 01:52 AM	#4
joli160 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,352	They are more into the exchange business, look for an independent to have it repaired with respect for originality __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

8 September 2017, 12:26 PM	#7
77T 2024 ROLEX DATEJUST41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 40,714	Will RSC fix damage on dial ? As a practice, Rolex would not retouch a modern dial for slight damage like you described. That would be a service dial replacement option if it came to RSC with damage. Same if they did the damage during overhaul to an otherwise pristine dial. If it was a historic vintage model with an exotic or unavailable dial, they might refinish it inside their restoration department. Sent from my iPad using Tapatalk __________________ Does anyone really know what time it is?

7 September 2017, 06:06 PM	#2
R.O.L.E.X "TRF" Member Join Date: Jul 2017 Location: N/A Posts: 213	They would most likely replace the dial.

8 September 2017, 03:01 AM	#5
1675-David "TRF" Member Join Date: Jan 2011 Location: Stockholm Posts: 6,014	Micheal Young in Hong Kong is good at this sort of thing...

21 September 2017, 09:51 AM	#8
daveo5 "TRF" Member Join Date: Dec 2016 Location: Las Vegas NV Watch: 14060M COSC Posts: 1,329	No. They will not do any service on watch or dial, unless you swap the dial.

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