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chesterw8 · 21 June 2018, 04:40 PM

I got a big dent on my 3 month old stainless steel submariner. I took it off to work on my laptop and it got knocked off the table. Any one know of a good way to get this fixed? I'm not looking to polish it, too much metal will be shaved off.

Any idea on how much I should pay to fix this? I plan to visit some local jewelers in the Bay Area but I know some can quote very high.

reloxt · 21 June 2018, 04:45 PM

Laser welding by Rolex could solve this problem I think. It will be pollished after that as well, but will look as new without material loss

Dennis Quek · 21 June 2018, 04:47 PM

In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

jimcarver · 21 June 2018, 04:51 PM

Quote:

Originally Posted by Dennis Quek

In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

Change the case? That's a bit dramatic.

Leave it a while you may learn to live with it, failing that get it laser welded.

fishingbear · 21 June 2018, 04:51 PM

Laser weld.

RollieRoll · 21 June 2018, 04:52 PM

Quote:

Originally Posted by Dennis Quek

In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

Change the case? Spend several thousand and have the watch devalued due to having a service case? OP RSC will fix this ...either NY or Dallas....they do have laser welders there.

Innocenti · 21 June 2018, 04:53 PM

pretend it still a tool watch and ignore it and enjoy your watch gaining some personality

padi56 · 21 June 2018, 04:53 PM

Quote:

Originally Posted by Dennis Quek

In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

No need of a new case IMHO just leave it till next service time, the high magnification make it look a lot worse than it actually is, plus the fact it's on the underside of the case.

jimcameron · 21 June 2018, 04:53 PM

Do nothing but wear your watch and enjoy it. Life happens. Unless you are looking down the road 40 yrs to having some "vintage collectable" the dent means nothing. If you actually use the watch for diving, have it pressure tested just to be on the safe side. Relax.

AdamG · 21 June 2018, 05:06 PM

Quote:

Originally Posted by Dennis Quek

In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

Or throw it in the garbage and buy a new one

MJ8 · 21 June 2018, 05:11 PM

I'd leave it how it is. It gives the watch character.

SC11 · 21 June 2018, 05:34 PM

Contact LA watchworks they will make it look like new again.

wrxsti · 21 June 2018, 06:06 PM

la watch works

Jason71 · 21 June 2018, 06:13 PM

Quote:

Originally Posted by SC11

Contact LA watchworks they will make it look like new again.

Quote:

Originally Posted by wrxsti

la watch works

ct79 · 21 June 2018, 06:18 PM

Hi,
I once bought a second hand explorer 2 some two years ago which had one side of the crown guard severely shaved off. My AD sent it to Rolex Germany for laser welding and it came back as new. Costs were some 140 Euros. We have 19% VAT in Germany. So the AD made some money on this service request as well as Rolex. Having that in mind, the amount charged is rather low for the joy you get back, when seeing your watch flawless again. I can only assume that the expected costs at your location should be comparable.
Christian

Speedbird-1 · 21 June 2018, 06:50 PM

I'd like to think RSC would take the best option.

What did it hit by the way, and has the accuracy altered?

SC11 · 21 June 2018, 07:20 PM

Quote:

Originally Posted by Lt Virgil Hilts

I'd like to think RSC would take the best option.

What did it hit by the way, and has the accuracy altered?

For servicing or movement repair on modern pieces I agree but given the age of this and the issue present I would send it to a good independent and you don’t get much better then LA (maybe add some custom work while there)

Reason why in this instance is Rolex to protect themselves might require a full service and I’m not sure they laser weld so might only be able to offer a new case or polishing out the dent which might slightly hurt the overall profile.

JayB · 21 June 2018, 07:41 PM

I feel for you, although knocks and scratches are inevitable over the life of the watch it's not nice when it's still practically brand new.

My advice before rushing into anything would be to live with it for a while. If on your left wrist the damage is in the one place you'll never notice while wearing.

ct79 · 21 June 2018, 08:11 PM

Code:

Hi,
I once bought a second hand explorer 2 some two years ago which had one side of the crown guard severely shaved off. My AD sent it to Rolex Germany for laser welding and it came back as new. Costs were some 140 Euros. We have 19% VAT in Germany. So the AD made some money on this service request as well as Rolex. Having that in mind, the amount charged is rather low for the joy you get back, when seeing your watch flawless again. I can only assume that the expected costs at your location should be comparable.
Christian

Forgot to add: Had the watch back after four weeks. Again possibly not comparable to all locations, but I guess laser welding jobs do not take that long to process at Rolex. Possibly they are even fast tracked to get watches out of the workshop quickly.

Pongster · 21 June 2018, 09:02 PM

Does RSC laser weld? Our local RSC doesnt. Claims it amounts to a modification which is not allowed. They only offered to check movement (if damaged by impact) and then polish.

Happened to my smurf. Had Michael Young fix it via laser weld. Am happy with result.

abozz · 21 June 2018, 09:06 PM

I will do nothing until service recomendation.

rushca01 · 21 June 2018, 09:09 PM

Send it to LA watch werks, they will fix that right up. I’m ok living with scratches and small dings but that would bother me.

Urosfan · 21 June 2018, 09:27 PM

Id leave it till service

Sent from my iPhone using Tapatalk

Bigblu10 · 21 June 2018, 11:03 PM

LAWW laser weld is the way to go.
RSC does not laser weld, period. Their M.O. is to replace with new, not fix.
But you can not just request a replacement case from RSC, as it is up to their discretion and a case has to be really damaged before they replace it.

REFZ · 21 June 2018, 11:08 PM

Leave it as is and just enjoy the watch because next week there could be a new dent in the case as well and you have to start over again...

joli160 · 22 June 2018, 05:26 AM

Quote:

Originally Posted by Bigblu10

LAWW laser weld is the way to go.
RSC does not laser weld, period. Their M.O. is to replace with new, not fix.
But you can not just request a replacement case from RSC, as it is up to their discretion and a case has to be really damaged before they replace it.

Sorry, you are misinformed, they do weld depending the RSC.

Mystro · 22 June 2018, 05:32 AM

Quote:

Originally Posted by padi56

No need of a new case IMHO just leave it till next service time, the high magnification make it look a lot worse than it actually is, plus the fact it's on the underside of the case.

^^^Yup. As picky as Imcan be with my watches, a dent on the underside is left alone. You (or anyone) will never see it on the wrist.

dardeca · 22 June 2018, 05:52 AM

LA watch works...give them a call. They do great work and specialize in laser weld projects.

RJRJRJ · 22 June 2018, 05:56 AM

I would just leave it as is. But if I were to fix it, I'd send/take it to LAWW, and not just some random jeweler.

BrazenC5 · 22 June 2018, 05:58 AM

Quote:

Originally Posted by AdamG

Or throw it in the garbage and buy a new one

This.

Sent from my SM-G920V using Tapatalk

21 June 2018, 04:45 PM	#2
reloxt "TRF" Member Join Date: Mar 2015 Real Name: Ted Location: Netherlands Posts: 383	Laser welding by Rolex could solve this problem I think. It will be pollished after that as well, but will look as new without material loss __________________ Instagram : @ted_watches ...Done flipping and changing....... (never...)

21 June 2018, 06:06 PM	#13
wrxsti "TRF" Member Join Date: May 2008 Location: Earth Posts: 1,694	la watch works __________________ PP Geneva

21 June 2018, 07:41 PM	#18
JayB "TRF" Member Join Date: Aug 2015 Location: UK Watch: EXP, DJ, NF Posts: 710	I feel for you, although knocks and scratches are inevitable over the life of the watch it's not nice when it's still practically brand new. My advice before rushing into anything would be to live with it for a while. If on your left wrist the damage is in the one place you'll never notice while wearing. __________________ In 1953 they used Rolex Oysters and oxygen on Everest. In 1978 they managed without the oxygen. Rolex Explorer -- Rolex Datejust -- Tudor North Flag -- Omega De Ville Trésor -- Tudor Black Bay GMT -- Omega Speedmaster Professional -- Tudor Black Bay Fifty Eight

21 June 2018, 11:08 PM	#25
REFZ "TRF" Member Join Date: Dec 2012 Real Name: Martin Location: Netherlands Watch: The Rolex Way Posts: 1,471	Leave it as is and just enjoy the watch because next week there could be a new dent in the case as well and you have to start over again... __________________ 114060 - 116520 - 126334

21 June 2018, 04:47 PM	#3
Dennis Quek "TRF" Member Join Date: Jun 2012 Location: Singapore Posts: 36	In my opinion, change the case. Not sure how much would that be, but that is the best option if you are OCD. Should be SGD$1K+, I am not sure.

21 June 2018, 04:51 PM	#5
fishingbear 2024 Pledge Member Join Date: May 2011 Real Name: George Location: Alabama Watch: GMTsSubLVEx2SDDayt Posts: 4,389	Laser weld.

21 June 2018, 04:53 PM	#7
Innocenti "TRF" Member Join Date: May 2018 Location: UK Posts: 830	pretend it still a tool watch and ignore it and enjoy your watch gaining some personality

21 June 2018, 04:53 PM	#9
jimcameron "TRF" Member Join Date: Dec 2005 Location: ByDawns Earlylite Watch: 16800 Posts: 3,520	Do nothing but wear your watch and enjoy it. Life happens. Unless you are looking down the road 40 yrs to having some "vintage collectable" the dent means nothing. If you actually use the watch for diving, have it pressure tested just to be on the safe side. Relax.

21 June 2018, 05:11 PM	#11
MJ8 "TRF" Member Join Date: Sep 2017 Location: UK Watch: 116610LN Posts: 424	I'd leave it how it is. It gives the watch character.

21 June 2018, 05:34 PM	#12
SC11 Banned Join Date: Jul 2010 Real Name: Sam Location: UK Watch: AP ☠️ Posts: 6,151	Contact LA watchworks they will make it look like new again.

21 June 2018, 06:18 PM	#15
ct79 "TRF" Member Join Date: Jun 2018 Location: Germany Posts: 56	Hi, I once bought a second hand explorer 2 some two years ago which had one side of the crown guard severely shaved off. My AD sent it to Rolex Germany for laser welding and it came back as new. Costs were some 140 Euros. We have 19% VAT in Germany. So the AD made some money on this service request as well as Rolex. Having that in mind, the amount charged is rather low for the joy you get back, when seeing your watch flawless again. I can only assume that the expected costs at your location should be comparable. Christian

21 June 2018, 06:50 PM	#16
Speedbird-1 "TRF" Member Join Date: Aug 2009 Real Name: Steve. Location: UK Posts: 6,070	I'd like to think RSC would take the best option. What did it hit by the way, and has the accuracy altered?

21 June 2018, 09:02 PM	#20
Pongster "TRF" Member Join Date: Dec 2016 Location: Marikina Posts: 2,561	Does RSC laser weld? Our local RSC doesnt. Claims it amounts to a modification which is not allowed. They only offered to check movement (if damaged by impact) and then polish. Happened to my smurf. Had Michael Young fix it via laser weld. Am happy with result.

21 June 2018, 09:06 PM	#21
abozz "TRF" Member Join Date: Sep 2013 Location: In my home. Watch: 116660, 126600 Posts: 2,905	I will do nothing until service recomendation.

21 June 2018, 09:09 PM	#22
rushca01 "TRF" Member Join Date: Feb 2016 Location: Indiana Watch: GMT BLRO Posts: 1,741	Send it to LA watch werks, they will fix that right up. I’m ok living with scratches and small dings but that would bother me.

21 June 2018, 09:27 PM	#23
Urosfan "TRF" Member Join Date: Oct 2012 Location: NYC Watch: Me now Posts: 19,187	Id leave it till service Sent from my iPhone using Tapatalk

21 June 2018, 11:03 PM	#24
Bigblu10 Banned Join Date: Jul 2017 Real Name: Jaime Location: Here Posts: 5,606	LAWW laser weld is the way to go. RSC does not laser weld, period. Their M.O. is to replace with new, not fix. But you can not just request a replacement case from RSC, as it is up to their discretion and a case has to be really damaged before they replace it.

22 June 2018, 05:52 AM	#28
dardeca 2024 Pledge Member Join Date: Jan 2009 Location: US Watch: Rolex, Patek Posts: 2,446	LA watch works...give them a call. They do great work and specialize in laser weld projects.

22 June 2018, 05:56 AM	#29
RJRJRJ "TRF" Member Join Date: Aug 2011 Location: USA Posts: 3,496	I would just leave it as is. But if I were to fix it, I'd send/take it to LAWW, and not just some random jeweler.

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