ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
3 April 2018, 11:32 AM | #1 |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Extremed damage/Insurance Claim questions
So I had a slight incident on Easter Sunday while I was holding my 1 1/2 year old. Long story short I tripped and thankfully was able to roll my daughter onto the grass as I fell. I unfortunately landed on the concrete and my leg and arm broke my fall. My left arm of course. That being said, my 3 week old DJ II basically slid on the side walk and now looks like it was ran over by a car with extremely deep gouges all along the bracelet and case. The good news is that I insured it. My questions becomes this...
Does Rolex pretty much replace the entire case and bracelet because I can't see buffing fixing it being how deep the damage is? At that point does the cost become so excessive that I am better off replacing for a new watch? Not sure what my best course of action it but maybe someone that has had a similar situation can shed some light or insight. Any help is appreciated! Thank you. Nick |
3 April 2018, 10:57 PM | #2 |
TechXpert
Join Date: Feb 2009
Real Name: Scott
Location: London
Posts: 2,238
|
If you are planning this to be an insurance claim I would make that clear when you send the watch in for repair. Request they quote to return the watch to stock condition with itemised listing of all replacement parts required to do this. They will be more than happy to offer you this as it won’t be a cheap repair.
Scott |
3 April 2018, 11:09 PM | #3 |
"TRF" Member
Join Date: May 2017
Real Name: "H"
Location: England
Watch: ing Rainclouds
Posts: 1,437
|
I'm please that there's no injury's to your daughter so all's well,
watches can be repaired / replaced, id be inclined to leave it as is, present it to her when she 21 explaining the whole story, can you post some picture of the watch, others on here will be able to advise what needs to be done to put it right, if at all. |
3 April 2018, 11:21 PM | #4 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
Thank you for the advice! Sent from my iPhone using Tapatalk |
|
3 April 2018, 11:22 PM | #5 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
I will get some pictures and post later today or tomorrow as I am not wearing due to the damage. Sent from my iPhone using Tapatalk |
|
3 April 2018, 11:58 PM | #6 |
2024 Pledge Member
Join Date: Aug 2010
Real Name: H
Location: North Carolina
Watch: M99230B-0008
Posts: 5,671
|
And let me add, I if you get it repaired under insurance, you might want to ask about compensation for "diminution in value." That is, compensation for the fact that your repaired watch may be worth less than a non repaired watch of the age and condition your watch was in before the accident. Not sure about your state, but it would fly in NC. I you have an attorney friend in your state, ask them.
Most important point, your child is ok!!! Good luck!!!
__________________
The King of Cool. |
4 April 2018, 04:59 AM | #7 |
"TRF" Member
Join Date: Jan 2018
Real Name: Carl
Location: Springfield
Watch: DSSD
Posts: 43
|
Cost of replacement bracelet/case middle/service will still be less than the 'value' of the watch. Get a quote and send it for your insurers for their consideration.
|
4 April 2018, 05:03 AM | #8 |
2024 Pledge Member
Join Date: Apr 2013
Location: Dc
Posts: 1,999
|
most homeowners insurance policies would not pay for it but lucky you had it insured on separate rider and lucky you didn’t get hurt. Agree with others. Send it to rsc for estimate.
Last edited by Rrpdc; 4 April 2018 at 05:05 AM.. Reason: Edit |
4 April 2018, 05:22 AM | #9 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
Yea that was my concern with the value as well. Thank you, I’m very happy she’s ok, that’s obviously most important. Sent from my iPhone using Tapatalk |
|
4 April 2018, 05:22 AM | #10 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
I had the watch and my wife’s ring both appraised and added to the policy as separate items. Sent from my iPhone using Tapatalk |
|
4 April 2018, 05:28 AM | #11 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
|
|
4 April 2018, 05:28 AM | #12 |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
|
4 April 2018, 05:57 AM | #13 |
"TRF" Member
Join Date: Sep 2011
Location: San Francisco, CA
Watch: this space
Posts: 1,867
|
Glad your kid is ok!
I would take it in to a RSC and ask for their thoughts on what to do re insurance. I'm not sure who makes the call as to whether you should get a check for a new watch or if it should be repaired, I assume it's the insurer; you wouldn't be the first through their doors with this question I'm sure so they should be able to help guide you along.
__________________
|
4 April 2018, 11:36 AM | #14 | |
"TRF" Member
Join Date: Jan 2018
Location: Michigan
Posts: 8
|
Quote:
|
|
4 April 2018, 11:44 PM | #15 |
"TRF" Member
Join Date: Apr 2013
Location: Malaysia
Posts: 214
|
Glad to hear your kid is ok and your watch is insured. Get well soon
|
5 April 2018, 02:58 AM | #16 | |
TRF Moderator & 2024 Patron
Join Date: May 2007
Real Name: Larry
Location: Mojave Desert
Watch: GMT's
Posts: 42,990
|
Quote:
__________________
(Chill ... It's just a watch Forum.....) NAWCC Member |
|
5 April 2018, 06:47 AM | #17 |
2024 Pledge Member
Join Date: Dec 2017
Location: NY
Posts: 2,469
|
Happy to hear your daughter is fine, lets see those watch pictures now.
__________________
Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius and a lot of courage to move in the opposite direction. - Albert Einstein |
5 April 2018, 06:56 AM | #18 |
"TRF" Member
Join Date: Jun 2015
Location: USA
Watch: All
Posts: 4,936
|
If you are going to repair, send to Rolex for estimate of what is required to restore it to its pre loss condition.
They will give you an estimate. You’ll be shocked and realize you need to submit a claim, which you can do at that point as right now, you really don’t know what it will cost. Or as has been stated, if expected damages are over deductible, file claim now and advise them you are sending directly to Rolex. Claims manager for 36 years talking if that helps any. |
5 April 2018, 06:59 AM | #19 |
"TRF" Member
Join Date: Jun 2015
Location: USA
Watch: All
Posts: 4,936
|
FYI, my wife dropped hers and made a mess out of it. Rolex restored it like new and insurance took care of damages.
I followed step 1 I mentioned. Sent to Rolex first as was not sure if wanted to submit a claim. When I saw the $3,000 estimate, I was immeditely on the phone with insurance carrier. |
6 April 2018, 05:24 AM | #20 |
"TRF" Member
Join Date: Sep 2011
Location: San Francisco, CA
Watch: this space
Posts: 1,867
|
Getting a quote for repair first sounds like a great idea.
__________________
|
7 April 2018, 12:50 AM | #21 |
"TRF" Member
Join Date: Apr 2010
Real Name: J
Location: The great Midwest
Watch: youlookinat?
Posts: 2,369
|
FWIW: I know someone that jewelers mutual had replaced a watch (with a new one) that had damage similar to this.
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.