ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
12 October 2009, 10:16 PM | #61 |
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monday morning Nescafe bump !
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12 October 2009, 11:10 PM | #62 |
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I just spoke with RUSA. They said the watch is still with the technican. I will hear back from someone today to tell me what exactly has to be done, and if the damage is covered by the warranty! I'm sure thats just a pro forma statement on their part. I would think that spontaneous deconstruction of the bracelet would be covered under the warranty, at least during the warranty period. Of course this begs the question, what if this happened after the warranty period? Would Rolex charge me for a new bracelet?
Once I hear back, I'll start laying on the hard questions - as in, "how can I ever trust this bracelet again? Stay tuned to this station :) |
12 October 2009, 11:26 PM | #63 | |
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Thanks, Randy |
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13 October 2009, 12:32 AM | #64 |
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Think I should e-mail this thread to RUSA? Think they care?
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13 October 2009, 01:44 AM | #65 |
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Sorry to read about your problem. Hope you get it sorted out soon.
If the clasp is to be machined as one solid piece as some has suggested, it will be quite expensive. Braze or weld should be more than adequate if done properly with the correct process. I think it's just a manufacturing defect not a design flaw. By the way I also have one of these. I will pay attention to it once in a while, but I wouldn't worry about it any more than the tiny pins holding the bracelet to the watch. |
13 October 2009, 01:52 AM | #66 |
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13 October 2009, 02:06 AM | #67 |
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13 October 2009, 02:19 AM | #68 |
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Hi nylawbiz,
Sorry to hear about all your trouble, This old thing got a lot of stick when the GMT IIc out, looks like this tried and tested design has something going for it after all. Simon
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13 October 2009, 03:01 AM | #69 |
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That same thing happened to my TT GMT II C...sen it back to rolex and they repaired it under warranty...
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13 October 2009, 03:11 AM | #70 |
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13 October 2009, 06:26 AM | #71 |
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13 October 2009, 06:27 AM | #72 |
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wow! Keep us posted!!
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13 October 2009, 07:02 AM | #73 |
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13 October 2009, 07:48 AM | #74 | |
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You are correct though, the thing cost merely nothin to manufacture in ratio to what WE buy em for. Someone mentioned a watch retailing for this much crosses the ADs books red side for a mere several hundred USDs this side of the Grand Canyon ! |
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13 October 2009, 09:20 AM | #75 |
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i would defiantly email this thread to them.
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13 October 2009, 11:43 AM | #76 |
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I think I'll wait and see what they say before forwardimg this thread to them. Also, it will be interesting to see what other posts show up on this post. RUSA called be earlier today, only to ask for a copy of my warranty card. I told them they already have it from the time I brought the watch into the NY RSC for this binding of the clasp. They said yes, but it wasn't scanned properly, so they need it again. I hope they fix watches better than they operate a scanner.
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13 October 2009, 11:45 AM | #77 | |
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We're talking about ROLEX NEW YORK right? |
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13 October 2009, 11:50 AM | #78 |
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13 October 2009, 12:01 PM | #79 |
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Oh man, I hope this ends well for ya.
Since they asked for you warranty card stuff - AGAIN - you shuld be in great shape and they'll install a new clasp, stem to stern, probably an entirely new bracelet... Ask em how many busted straps like this they've seen... |
13 October 2009, 12:37 PM | #80 | |
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then possibly not. I will ask them a lot of questions. don't doubt that for a minute! |
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13 October 2009, 02:23 PM | #81 | |
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Holy sh*t! What a mickey mouse operation. Good luck and I hope they don't lose you watch
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13 October 2009, 04:51 PM | #82 |
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Good luck on your case, friend.
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13 October 2009, 06:43 PM | #83 |
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This scared me....
.....so I decided to take some macro shots of that part of my bracelet......using the macro facility means at least you can see in much closer detail and share your views, unlike using a loupe......my clasp looks ok at first glance, however one part of one weld looks ever so slightly pitted......maybe nothing to worry about but there you go........I really hope these are isolated incidents and it's not going to eventually happen to all the new style bracelets.......there are going to be some very sad folk around and some vey poorly watches if there is a common fault......
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13 October 2009, 07:50 PM | #84 |
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Bill, that band looks pretty new: how old is that watch?
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13 October 2009, 07:54 PM | #85 |
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M Series.....2008....does not get babied....decorating whilst wearing it right now
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13 October 2009, 09:22 PM | #86 |
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I haven't followed this whole thread but these parts are more than likely resistance welded together in an automated process. Failures of these kinds of welds are rare but can occur. Unless they're x-rayed there's no way to tell if each is perfect but I wouldn't hold my breath waiting to hear about many more of these problems.
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13 October 2009, 10:56 PM | #87 |
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Great pictures Bill !
Seems to me this whole welding thing is "free replace" for EVERY OCCURRENCE that we see this breaking... Tuesday Jo time ! Have a great day ! Randy |
13 October 2009, 10:58 PM | #88 | |
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"YOU CAN TAKE THAT to ANY BANK IN THE FREE WORLD BABY" ! |
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14 October 2009, 03:00 AM | #89 |
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Yes, time will tell.
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14 October 2009, 03:11 AM | #90 |
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Well, I spoke to the head technican at Rolex NY, . . .
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