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Old 12 October 2009, 10:16 PM   #61
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monday morning Nescafe bump !
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Old 12 October 2009, 11:10 PM   #62
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I just spoke with RUSA. They said the watch is still with the technican. I will hear back from someone today to tell me what exactly has to be done, and if the damage is covered by the warranty! I'm sure thats just a pro forma statement on their part. I would think that spontaneous deconstruction of the bracelet would be covered under the warranty, at least during the warranty period. Of course this begs the question, what if this happened after the warranty period? Would Rolex charge me for a new bracelet?

Once I hear back, I'll start laying on the hard questions - as in, "how can I ever trust this bracelet again?

Stay tuned to this station :)
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Old 12 October 2009, 11:26 PM   #63
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I just spoke with RUSA. They said the watch is still with the technican. I will hear back from someone today to tell me what exactly has to be done, and if the damage is covered by the warranty! I'm sure thats just a pro forma statement on their part. I would think that spontaneous deconstruction of the bracelet would be covered under the warranty, at least during the warranty period. Of course this begs the question, what if this happened after the warranty period? Would Rolex charge me for a new bracelet?

Once I hear back, I'll start laying on the hard questions - as in, "how can I ever trust this bracelet again?

Stay tuned to this station :)
Thanks for the update Brian; be sure and ask those very questions about post warranty period...

Thanks,
Randy
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Old 13 October 2009, 12:32 AM   #64
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Think I should e-mail this thread to RUSA? Think they care?
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Old 13 October 2009, 01:44 AM   #65
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Sorry to read about your problem. Hope you get it sorted out soon.

If the clasp is to be machined as one solid piece as some has suggested, it will be quite expensive. Braze or weld should be more than adequate if done properly with the correct process. I think it's just a manufacturing defect not a design flaw.

By the way I also have one of these. I will pay attention to it once in a while, but I wouldn't worry about it any more than the tiny pins holding the bracelet to the watch.
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Old 13 October 2009, 01:52 AM   #66
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If the clasp is to be machined as one solid piece as some has suggested, it will be quite expensive. .
It's a seven thousand dollar stainless steel wristwatch........
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Old 13 October 2009, 02:06 AM   #67
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It's a seven thousand dollar stainless steel wristwatch........
!
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Old 13 October 2009, 02:19 AM   #68
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Hi nylawbiz,

Sorry to hear about all your trouble,

This old thing got a lot of stick when the GMT IIc out, looks like this tried and tested design has something going for it after all.





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Old 13 October 2009, 03:01 AM   #69
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That same thing happened to my TT GMT II C...sen it back to rolex and they repaired it under warranty...
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Old 13 October 2009, 03:11 AM   #70
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It's a seven thousand dollar stainless steel wristwatch........
Yeah, but after a $6,899 markup, Rolex doesn't have a lot of money to work with.
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Old 13 October 2009, 06:26 AM   #71
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Hi nylawbiz,

Sorry to hear about all your trouble,

This old thing got a lot of stick when the GMT IIc out, looks like this tried and tested design has something going for it after all.





Simon
Bayootiful pictures !

Thanks,
Randy
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Old 13 October 2009, 06:27 AM   #72
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wow! Keep us posted!!
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Old 13 October 2009, 07:02 AM   #73
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It's a seven thousand dollar stainless steel wristwatch........
Cost of manufacture is no where near the retail price. If it costs $7,000 to make the watch then we'd be paying $35,000 retail.
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Old 13 October 2009, 07:48 AM   #74
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Cost of manufacture is no where near the retail price. If it costs $7,000 to make the watch then we'd be paying $35,000 retail.
uh, I thinks he was puttin it in the perspective of "HOW MUCH MONEY HE (THEY/US/THEM) PAID FOR THE THING ~ !

You are correct though, the thing cost merely nothin to manufacture in ratio to what WE buy em for. Someone mentioned a watch retailing for this much crosses the ADs books red side for a mere several hundred USDs this side of the Grand Canyon !
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Old 13 October 2009, 09:20 AM   #75
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Think I should e-mail this thread to RUSA? Think they care?


i would defiantly email this thread to them.
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Old 13 October 2009, 11:43 AM   #76
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I think I'll wait and see what they say before forwardimg this thread to them. Also, it will be interesting to see what other posts show up on this post. RUSA called be earlier today, only to ask for a copy of my warranty card. I told them they already have it from the time I brought the watch into the NY RSC for this binding of the clasp. They said yes, but it wasn't scanned properly, so they need it again. I hope they fix watches better than they operate a scanner.
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Old 13 October 2009, 11:45 AM   #77
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I think I'll wait and see what they say before forwardimg this thread to them. Also, it will be interesting to see what other posts show up on this post. RUSA called be earlier today, only to ask for a copy of my warranty card. I told them they already have it from the time I brought the watch into the NY RSC for this binding of the clasp. They said yes, but it wasn't scanned properly, so they need it again. I hope they fix watches better than they operate a scanner.
Man, poor record keeping too !
We're talking about ROLEX NEW YORK right?
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Old 13 October 2009, 11:50 AM   #78
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Man, poor record keeping too !
We're talking about ROLEX NEW YORK right?
Yes: the belly of the beast :)
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Old 13 October 2009, 12:01 PM   #79
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Yes: the belly of the beast :)
Oh man, I hope this ends well for ya.
Since they asked for you warranty card stuff - AGAIN - you shuld be in great shape and they'll install a new clasp, stem to stern, probably an entirely new bracelet...

Ask em how many busted straps like this they've seen...
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Old 13 October 2009, 12:37 PM   #80
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Oh man, I hope this ends well for ya.
Since they asked for you warranty card stuff - AGAIN - you shuld be in great shape and they'll install a new clasp, stem to stern, probably an entirely new bracelet...

Ask em how many busted straps like this they've seen...
possibly ~
then possibly not.

I will ask them a lot of questions. don't doubt that for a minute!
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Old 13 October 2009, 02:23 PM   #81
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Holy sh*t! What a mickey mouse operation. Good luck and I hope they don't lose you watch

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I think I'll wait and see what they say before forwardimg this thread to them. Also, it will be interesting to see what other posts show up on this post. RUSA called be earlier today, only to ask for a copy of my warranty card. I told them they already have it from the time I brought the watch into the NY RSC for this binding of the clasp. They said yes, but it wasn't scanned properly, so they need it again. I hope they fix watches better than they operate a scanner.
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Old 13 October 2009, 04:51 PM   #82
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Good luck on your case, friend.
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Old 13 October 2009, 06:43 PM   #83
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This scared me....

.....so I decided to take some macro shots of that part of my bracelet......using the macro facility means at least you can see in much closer detail and share your views, unlike using a loupe......my clasp looks ok at first glance, however one part of one weld looks ever so slightly pitted......maybe nothing to worry about but there you go........I really hope these are isolated incidents and it's not going to eventually happen to all the new style bracelets.......there are going to be some very sad folk around and some vey poorly watches if there is a common fault......
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Old 13 October 2009, 07:50 PM   #84
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Bill, that band looks pretty new: how old is that watch?
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Old 13 October 2009, 07:54 PM   #85
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Old 13 October 2009, 09:22 PM   #86
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I haven't followed this whole thread but these parts are more than likely resistance welded together in an automated process. Failures of these kinds of welds are rare but can occur. Unless they're x-rayed there's no way to tell if each is perfect but I wouldn't hold my breath waiting to hear about many more of these problems.
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Old 13 October 2009, 10:56 PM   #87
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Great pictures Bill !
Seems to me this whole welding thing is "free replace" for EVERY OCCURRENCE that we see this breaking...

Tuesday Jo time !

Have a great day !

Randy
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Old 13 October 2009, 10:58 PM   #88
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I haven't followed this whole thread but these parts are more than likely resistance welded together in an automated process. Failures of these kinds of welds are rare but can occur. Unless they're x-rayed there's no way to tell if each is perfect but I wouldn't hold my breath waiting to hear about many more of these problems.
You dont have to hold your breath, but you can be sure MORE WILL BREAK, and as JJ wuld say,

"YOU CAN TAKE THAT to ANY BANK IN THE FREE WORLD BABY" !
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Old 14 October 2009, 03:00 AM   #89
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You dont have to hold your breath, but you can be sure MORE WILL BREAK,
Yes, time will tell.
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Old 14 October 2009, 03:11 AM   #90
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Well, I spoke to the head technican at Rolex NY, . . .
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