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dave_dave · 19 July 2015, 08:49 AM

Hi Gents,

Need your advice.

Bough an Aqua Terra Quartz about two month ago and all of a sudden its stopped ticking.

I presume its probably the battery gone flat.

Question - given that its only two month, should i ask for the battery to be replaced free of charge from an omega boutique OR iam expected to pay?

Thank you.

JeremyS · 19 July 2015, 08:59 AM

Two months is not long enough if you purchased the watch new. Also, Omega quartz watches have an "End-of-Life" indicator. The second hand moves in two second intervals when the battery nears expiration. If your watch was not showing this EOL indication, something else may be wrong. It's worth getting checked out.

Jeremy

dave_dave · 19 July 2015, 09:11 AM

Thanks Jeremy.

There was an EOL indicator but i think that only lasted 3 days before the watch completely stoppped.

Watch was in the safe so it was hard for me to tell when the EOL started.

Iam going to the omega boutique this afternoon and see what they say.

joe100 · 19 July 2015, 01:42 PM

What's the verdict ??

dave_dave · 25 July 2015, 10:30 AM

All done. Pick up my watch yesterday. They did a partial service and changed the battery. Covered under warrenty. Happy with the outcome and turn around - one week.

joe100 · 25 July 2015, 10:44 AM

That's good, glad to hear

JeremyS · 25 July 2015, 10:45 AM

Glad to hear it! It's a shame you were parted with your watch for a week, but that's not a bad turn around time. I'm also pleased to hear they covered it under warranty. Enjoy!

Jeremy

dave_dave · 26 July 2015, 11:31 PM

Thanks jeremy

19 July 2015, 08:49 AM	#1
dave_dave "TRF" Member Join Date: May 2011 Location: Australia Posts: 441	Omega AT quartz - stopped working Hi Gents, Need your advice. Bough an Aqua Terra Quartz about two month ago and all of a sudden its stopped ticking. I presume its probably the battery gone flat. Question - given that its only two month, should i ask for the battery to be replaced free of charge from an omega boutique OR iam expected to pay? Thank you.

19 July 2015, 01:42 PM	#4
joe100 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2007 Real Name: Joe Location: New Mexico Watch: Explorer Posts: 12,753	What's the verdict ?? __________________ It's Espresso, not Expresso. Coffee is not a train in Italy. -TRF Member 6982-

25 July 2015, 10:44 AM	#6
joe100 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2007 Real Name: Joe Location: New Mexico Watch: Explorer Posts: 12,753	That's good, glad to hear __________________ It's Espresso, not Expresso. Coffee is not a train in Italy. -TRF Member 6982-

19 July 2015, 08:59 AM	#2
JeremyS "TRF" Member Join Date: Jul 2015 Location: Norfolk, VA Posts: 273	Two months is not long enough if you purchased the watch new. Also, Omega quartz watches have an "End-of-Life" indicator. The second hand moves in two second intervals when the battery nears expiration. If your watch was not showing this EOL indication, something else may be wrong. It's worth getting checked out. Jeremy

19 July 2015, 09:11 AM	#3
dave_dave "TRF" Member Join Date: May 2011 Location: Australia Posts: 441	Thanks Jeremy. There was an EOL indicator but i think that only lasted 3 days before the watch completely stoppped. Watch was in the safe so it was hard for me to tell when the EOL started. Iam going to the omega boutique this afternoon and see what they say.

25 July 2015, 10:30 AM	#5
dave_dave "TRF" Member Join Date: May 2011 Location: Australia Posts: 441	All done. Pick up my watch yesterday. They did a partial service and changed the battery. Covered under warrenty. Happy with the outcome and turn around - one week.

25 July 2015, 10:45 AM	#7
JeremyS "TRF" Member Join Date: Jul 2015 Location: Norfolk, VA Posts: 273	Glad to hear it! It's a shame you were parted with your watch for a week, but that's not a bad turn around time. I'm also pleased to hear they covered it under warranty. Enjoy! Jeremy

26 July 2015, 11:31 PM	#8
dave_dave "TRF" Member Join Date: May 2011 Location: Australia Posts: 441	Thanks jeremy

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