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10 March 2018, 08:37 AM | #1 |
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How does RSC remove scratches from a ceramic bezel?
Sent my 6 year old Sub Date to the Dallas RSC because the crown was difficult to pull out. I received the quote noting the Bezel, Bracelet and Case were scratched. While speaking with the lady in customer service (who could not have been nicer) I told her I had not noticed any scratches on the Bezel. She had my watch with her and looked at it with a loupe and said there were some small scratches on it. I was wondering how they remove these and if it could make it look worse? Thanks
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10 March 2018, 09:00 AM | #2 |
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Join Date: Jan 2011
Location: Socal/LA
Watch: 116610LN Ceramic
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I thought they just replace it. Its ceramic, there's no fixing it.
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10 March 2018, 09:02 AM | #3 |
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Real Name: Joshua
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How does RSC remove scratches from a ceramic bezel?
I think the only option is to replace the bezel assembly but I could be wrong
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10 March 2018, 09:04 AM | #4 |
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They aren't charging me for a new bezel
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10 March 2018, 03:50 PM | #5 |
TechXpert
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They polish the bezel, not the insert.
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10 March 2018, 04:00 PM | #6 |
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Ok .... So how much does a ceramic bezel cost? Has anyone had to have one replaced?
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10 March 2018, 09:34 PM | #7 |
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10 March 2018, 10:04 PM | #8 |
TechXpert
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They are not replacing it.
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11 March 2018, 01:02 AM | #9 |
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