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23 July 2016, 02:36 PM | #31 |
"TRF" Member
Join Date: Jan 2011
Location: SoCal
Posts: 1,212
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That's great! I also had a perfect experience with APSC when I sent my diver in for the third year warranty and to get my inner bezel replaced because the print was off. They replaced it under warranty with a properly printed (original one was slightly off/crooked in certain sections) bezel and they returned the watch in the exact same pristine condition in which I sent it in as. Best service experience I've had so far. Two thumbs up for that team!
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23 July 2016, 02:47 PM | #32 |
"TRF" Member
Join Date: May 2016
Location: Seattle
Watch: Red Sub 1680
Posts: 345
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I had a chance to chat with Lindsey too with regards to sending my AP in and she was wonderful. Actually convinced me to hold off because it would save me money to wait a bit longer. Totally class act.
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23 July 2016, 03:04 PM | #33 |
"TRF" Member
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
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APSC is top notch in my book!
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23 July 2016, 04:41 PM | #34 |
"TRF" Member
Join Date: Jul 2014
Location: Adelaide
Watch: and learn
Posts: 239
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Listen up other APSC around the world! Learn from this "extra mile" service of Clearwater. It's not rocket science to please your customers. Congrats on your newly serviced 44 :)
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24 July 2016, 12:58 AM | #35 | |
"TRF" Member
Join Date: Jun 2015
Real Name: Everett
Location: GTA, Canada
Watch: Audemars Piguet 15
Posts: 789
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Quote:
I agree but that's what I was told. I remember who told me but I don't want to name names. This person would know what they were talking about. And my strap is in awesome shape! Sent from my iPhone using Tapatalk |
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24 July 2016, 01:00 AM | #36 | |
"TRF" Member
Join Date: Jun 2015
Real Name: Everett
Location: GTA, Canada
Watch: Audemars Piguet 15
Posts: 789
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Quote:
They head watchmaker at the by boutique had his final training at apsc in Clearwater. Sent from my iPhone using Tapatalk |
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24 July 2016, 01:12 AM | #37 |
"TRF" Member
Join Date: Mar 2016
Location: USA
Watch: All
Posts: 500
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Great to hear; I had posted my good experience with the Clearwater Service Center awhile back.
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24 July 2016, 01:21 AM | #38 |
"TRF" Member
Join Date: Feb 2008
Location: USA
Watch: where do i start??
Posts: 3,254
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I think other company's try to cut too many corners and customers notice.
AP is clearly a company that cuts no corners. So pleased to have the comfort of knowing my expensive treasures are well protected within the AP after sales service centers. |
26 July 2016, 02:51 AM | #39 |
"TRF" Member
Join Date: Feb 2008
Location: USA
Watch: where do i start??
Posts: 3,254
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