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10 September 2019, 09:37 AM | #1 |
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Join Date: Sep 2019
Location: South Texas
Posts: 4
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TheWatchBox.com Reviews
Hello,
Anyone have any experience with thewatchbox? Can they be trusted to sell authentic watches? How is their customer service? Any encounters with their warranty? Thank you so much for any info |
11 September 2019, 02:05 AM | #2 |
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Location: USA
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They are the sister store to Govberg an Authorized Dealer.
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11 September 2019, 03:36 AM | #3 |
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Join Date: Sep 2018
Location: N/A
Posts: 19
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I bought a watch from them in late 2017. Paid the premium because they are a large company associated with Govberg and figured the watch had been looked over by a competent watchmaker and authenticated with a 1 year warranty.
The watch stopped working within the first year. I sent it back under warranty and had it returned with a huge dent on the chamfer of my case. Luckily I took pics before sending it in and had proof that it was returned to me damaged. I was appalled they would try and play it off and hope I wouldn't notice. I spoke to a supervisor and with some fighting did get what I asked for, but ultimately settled for my original watch, unpolished. Every time I see the dent on the case it reminds me of them, I probably wouldn't buy a watch from them again. |
11 September 2019, 01:50 PM | #4 |
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Join Date: Sep 2019
Location: South Texas
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Thank you so much for your responses:
Can anyone speak to their authenticity? |
15 September 2019, 09:12 AM | #5 |
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Join Date: Sep 2019
Location: South Texas
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Bump
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16 September 2019, 02:12 AM | #6 |
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Join Date: Dec 2008
Location: Cascadia
Posts: 300
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My experience with Govberg/WatchBox has been very positive, no issues.
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17 September 2019, 09:32 AM | #7 |
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Join Date: Sep 2019
Location: South Texas
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Thank you Nacelle
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22 August 2020, 12:51 AM | #8 | |
"TRF" Member
Join Date: Aug 2020
Real Name: Jake
Location: United States
Watch: Submariner 14060m
Posts: 14
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