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lawdocjoe · 30 July 2014, 07:02 AM

Greetings - just trying to figure out if one offers superior service over the other. Many thanks.

iazrollie · 30 July 2014, 07:06 AM

I don't love NYC. They are quick to blame the customer for issues that void the warranty.

kulak · 30 July 2014, 08:44 AM

Experience was pleasant at Dallas. Happened to be in town and dropped off in person. Seems like the building was much larger than necessary. Got the watch back like new, not over polished.

T01 · 30 July 2014, 08:48 AM

I'd choose Dallas.

Chelseafan · 30 July 2014, 08:49 AM

Well , from reading avidly posts here about this over many years I would say Dallas seems to generate the most positive feedback. I will not be sending mine to NYC for sure.

mike · 30 July 2014, 09:20 AM

Big "D".

lawdocjoe · 30 July 2014, 12:48 PM

Thanks all. Just the information I needed - particularly with respect to over polishing.

14060m · 30 July 2014, 12:52 PM

Great feedback and information

nikhsub1 · 30 July 2014, 01:20 PM

I say Beverly Hills.

at7724 · 30 July 2014, 05:46 PM

Research San Francisco Service Center. Cannot go wrong. Professional and exceptional work/service.

chris_u · 30 July 2014, 08:13 PM

Quote:

Originally Posted by nikhsub1

i say beverly hills.

+ 1

30 July 2014, 07:02 AM	#1
lawdocjoe "TRF" Member Join Date: Oct 2010 Location: austin Posts: 5	Superior Service in DAL or NY Service Center? Greetings - just trying to figure out if one offers superior service over the other. Many thanks.

30 July 2014, 07:06 AM	#2
iazrollie "TRF" Member Join Date: Jul 2013 Real Name: Ian Location: NY Watch: All of them Posts: 3,245	I don't love NYC. They are quick to blame the customer for issues that void the warranty. __________________ Rolex, PPs, Breitling

30 July 2014, 12:52 PM	#8
14060m "TRF" Member Join Date: May 2008 Location: USA Watch: 116610 , 16233 Posts: 1,802	Great feedback and information __________________

30 July 2014, 08:44 AM	#3
kulak "TRF" Member Join Date: Dec 2012 Location: USA Posts: 241	Experience was pleasant at Dallas. Happened to be in town and dropped off in person. Seems like the building was much larger than necessary. Got the watch back like new, not over polished.

30 July 2014, 08:48 AM	#4
T01 "TRF" Member Join Date: Jan 2013 Real Name: T Location: AZ, NV, CA Posts: 6,481	I'd choose Dallas.

30 July 2014, 08:49 AM	#5
Chelseafan Banned Join Date: Jul 2014 Location: London Posts: 542	Well , from reading avidly posts here about this over many years I would say Dallas seems to generate the most positive feedback. I will not be sending mine to NYC for sure.

30 July 2014, 09:20 AM	#6
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	Big "D".

30 July 2014, 12:48 PM	#7
lawdocjoe "TRF" Member Join Date: Oct 2010 Location: austin Posts: 5	Thanks all. Just the information I needed - particularly with respect to over polishing.

30 July 2014, 01:20 PM	#9
nikhsub1 Server Advisor Join Date: Oct 2006 Location: LA & NY Watch: 16610LV Posts: 1,117	I say Beverly Hills.

30 July 2014, 05:46 PM	#10
at7724 "TRF" Member Join Date: Jul 2008 Location: California Posts: 148	Research San Francisco Service Center. Cannot go wrong. Professional and exceptional work/service.

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