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4 July 2017, 12:35 PM | #1 |
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No Return, No Exchange on all Rolex AD?
Are all Rolex AD in the US, implements this? Sorry for the innocence post...
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4 July 2017, 12:41 PM | #2 |
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Join Date: Mar 2017
Location: TN
Posts: 95
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There is only one AD in my city. They told me that they allow returns within a week if unworn/not sized.
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4 July 2017, 12:53 PM | #3 |
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Join Date: Oct 2012
Real Name: Wayne
Location: California
Watch: Rolex, PAM
Posts: 3,302
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Since they are independently owned, the policies would vary by location.
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4 July 2017, 01:33 PM | #4 |
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I suspect that's a rare policy. I routinely hear that I can return it if I change my mind as part of the sales pitch when I look at watches. I bet few buyers can keep themselves from pulling off all the stickers once they get it home.
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4 July 2017, 01:42 PM | #5 |
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Join Date: Sep 2015
Real Name: Bryant
Location: Florida
Watch: ...Your Thoughts
Posts: 2,171
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My AD (Mayors) allows a 10 day return policy as long as the watch is in unworn condition.
I have actually used this twice now in 7 years with no problems. I purchased many many more though so they forgave me...LOL |
4 July 2017, 01:48 PM | #6 |
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Join Date: Jul 2012
Real Name: Mike
Location: CT
Posts: 8,971
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My AD gives (I believe) a few days
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4 July 2017, 02:31 PM | #7 |
2024 Pledge Member
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 36,856
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Honestly never tried and never will. I buy at prices I could move if necessary without a loss.
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4 July 2017, 08:24 PM | #8 |
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Join Date: Jun 2017
Location: Southeast
Watch: 16710 114060
Posts: 83
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I just experienced this this weekend. Purchased a DJ41 on Saturday, but really couldn't move past the fact the SubC was probably a better fit for my lifestyle. I called and they were more than happy to process a return or exchange stating I had 10 days (Mayors) to do so. So, I walked in on Sunday and exchanged it for the Sub.
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4 July 2017, 08:34 PM | #9 |
"TRF" Member
Join Date: Mar 2014
Real Name: Steve
Location: TO CAD, HCMC VN
Watch: MP 18946
Posts: 7,292
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My AD will not under any circumstances exchange or refund once the warranty card is swiped. You have to sign specific forms ahead of the purchase to acknowledge this so there is no misunderstanding involved.
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4 July 2017, 08:40 PM | #10 |
Banned
Join Date: Aug 2014
Location: Calumet Harbor
Watch: ing da Bears
Posts: 13,568
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Mine as well. He says he's not Costco. Once the card is swiped the deal is done.
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4 July 2017, 08:41 PM | #11 |
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Join Date: Mar 2014
Real Name: Steve
Location: TO CAD, HCMC VN
Watch: MP 18946
Posts: 7,292
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4 July 2017, 08:46 PM | #12 |
Banned
Join Date: May 2014
Real Name: Mike
Location: BOS
Watch: 16710;14060;214270
Posts: 6,375
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Never considered it.
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4 July 2017, 09:24 PM | #13 |
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Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 44,641
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My AD swipes the card and either allows you to remove the stickers in store or they will do it for you. You can return the watch but for the price of a used item. No hard feelings on my end though as when I am buying a watch I am sure at the moment of purchase. Down the road it may get flipped but such is my collecting habits.
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4 July 2017, 10:48 PM | #14 |
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Location: Earth
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4 July 2017, 11:03 PM | #15 |
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Real Name: Adam
Location: Hong Kong
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4 July 2017, 11:29 PM | #16 |
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Join Date: Jul 2009
Location: Cave
Watch: Sundial
Posts: 33,870
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I've only experienced this once. As long as the watch was still stickered and card was unnamed I could return.
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4 July 2017, 11:33 PM | #17 |
Banned
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Mine gives you 14 days exchange only.
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4 July 2017, 11:57 PM | #18 |
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Join Date: Apr 2015
Location: Missouri USA
Watch: Daytona C white
Posts: 2,248
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I have always been incredibly sure on Rolexes I have purchased are "the ones". I was able to return a Tag Heuer one time after buyers remorse.
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5 July 2017, 12:13 AM | #19 |
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Real Name: Seth
Location: nj
Watch: Omega
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Once it's altered in any way, it's a no go.
But I suppose it depends on both who's buying and who's selling.
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5 July 2017, 03:52 AM | #20 |
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Real Name: Lee
Location: 42.48.45N70.48.48
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My AD had me put down 50% but here's their policy:
http://www.springersjewelers.com/trade-up-programs Springer's Rolex Trade-Up Policy By purchasing a new or pre-owned Rolex from Springer’s Jewelers you will qualify for Springer’s very generous Rolex Trade-up Program. Within the first two years of ownership you can trade-in your Rolex for a Rolex priced at $2,500 or more and receive full value towards the new Rolex less a Rolex service charge. The following guidelines apply to this policy: The original Rolex must have been purchased from Springer’s Jewelers. The trade-in allowance will be the purchase price paid before sales taxes, and a current Rolex Service charge. Customer is responsible for any applicable sales tax on the retail price of the new item. The trade-in Rolex must be in acceptable condition and operational. Excessive wear, damage, or questionable condition will affect the trade-in allowance. All packaging, paperwork, bracelet links, and warranties must be included to receive a full trade-in. If these items are not included the trade-in allowance will be reduced as follows: Pricing Standard Rolex Packaging (Boxes & Paperwork): $300 Presidential & Pearlmaster Packaging (Boxes & Paperwork): $750 If paperwork only is missing: $100 Missing links:Current Rolex Price A trade-up can only be taken from the original purchaser or the name on the official warranty. An authorized staff member must verify the authenticity of the trade-in Rolex by checking the serial and model number, and performing the other verification procedures. Springer’s may need to have the Rolex evaluated by a Rolex service technician before the allowance is determined. Springer’s welcomes trade-ins on your Rolex after two years of ownership; these trade-ins are handled on a case by case prorated basis. |
5 July 2017, 03:58 AM | #21 |
Banned
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Location: Calumet Harbor
Watch: ing da Bears
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He offers champagne or beer while you browse, and free adjustments and appraisals. But he's not Walmart or Costco and can't absorb losses from people who can't decide what watch they want.
I thought it was funny as hell when he said it. I guess some folks are sensitive and might take it the wrong way though. |
5 July 2017, 07:44 PM | #22 |
Banned
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Real Name: Steven Demeter
Location: New York
Watch: Rolex YM2 Gold '08
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Tourneau stinks, I purchased my wife a Cartier for our 7 year anniversary and I went back the next day, less than 20 hours and they charged me a restocking fee and I was exchanging for a Rolex from Tourneau, not fair
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5 July 2017, 07:54 PM | #23 |
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Real Name: Jim
Location: Daytona Beach, FL
Watch: 114060 Sub
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I can't get over how they are still in business... They treat everyone like they are doing you a favor... I would never buy from them.
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5 July 2017, 11:48 PM | #24 |
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Location: New Orleans
Watch: Bluesy, Hulk, DJ
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Personally, I'm one who HATES the whole idea of returning things. It bugs the hell out of me to see my wife buy shoes/clothes only to return them on a VERY regular basis. Sometimes the next day, a week later, or heck, even months later. I just shake my head and tell her that were I the store, she'd be out of luck.
As to the AD's who don't allow returns, I get that and can both respect and appreciate it. Why should someone's indecisiveness be their problem or concern? When spending that kind of coin, that is not the time to be on the fence about things. Just my take, mind you.
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6 July 2017, 12:08 AM | #25 |
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6 July 2017, 04:53 AM | #26 |
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Bobswatches gives you 3 days.
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