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ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
10 August 2014, 04:52 PM
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#1 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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Rolex serial number issue please
Respected Sir,
I am very new to this site. I bought this watch from an authorised dealer and unfortunately I lost it in month of July 2014 and when I claiming my watch from insurance company they are saying that the serial number is too small. Please help me out as I have contacted Rolex in new york and no help given. I am a 70 years old lady and being hassled. My rolex Rolex Watches - Datejust Lady - Steel 46 Diamond Bezel - Jublilee Bracelet Style No: 179384 pgcdj SERIAL NUMBER given to me on my rolex purchase is G46215 Please help me out. |
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10 August 2014, 05:16 PM
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#2 |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Your AD that you bought it from will have your serial # on file.
This is the 7th time today you've asked the same question! |
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10 August 2014, 05:21 PM
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#3 |
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"TRF" Member
Join Date: Oct 2012
Location: Left Coast
Posts: 7,025
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If that's the complete serial number it is too small.
If it is a G serial (A series of serial numbers that begin with a G) then there should be 6 numerals following the G. If it is a random serial number that happens to begin with a G then there should be 7 digits after the G in some combination of letters and numbers (or all of one or the other). Your watch is likely a G serial but you are one numeral short. You only have 5 after the G. You said you lost the watch, but do you have the warranty card? The serial number should also be on the card. It may also be on the bill of sale.
__________________
Some days it's just not worth chewing through the restraints. |
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10 August 2014, 05:47 PM
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#4 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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The watch was stolen from my house and the box too with the warranty card but the invoice doesn't state the serial number. It only states the details and model number of the watch.
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10 August 2014, 05:48 PM
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#5 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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It's a 2010 manufactured watch
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10 August 2014, 05:48 PM
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#6 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
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10 August 2014, 05:51 PM
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#7 |
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"TRF" Member
Join Date: May 2009
Real Name: Larry
Location: So Cal
Watch: Rolex GMT 1675
Posts: 5,084
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Sorry, about your loss.
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“Anyone can be sarcastic; it takes intelligence to solve a problem!” 
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10 August 2014, 05:59 PM
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#8 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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It's ok.
I am really thankful to all of you who have replied to my problem. Is their any email id on which I can contact rolex people to raise my issue. I bought this from ETHOS compnay in india online and they don't have the Sr number on file unfortunately. Is their any way left out for me, please advise. |
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10 August 2014, 06:09 PM
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#9 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
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10 August 2014, 06:13 PM
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#10 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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Hi sorry I just checked again in my mails the photo of the warranty card it's G462157
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10 August 2014, 06:15 PM
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#11 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
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10 August 2014, 06:24 PM
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#12 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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So how I can get from the rolex people that my rolex serial number is correct and genuine. Please advise
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10 August 2014, 06:26 PM
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#13 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
Now that you have the complete # go ahead and file your claim. |
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10 August 2014, 07:05 PM
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#14 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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They want something in writing from rolex that the Sr number is correct
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10 August 2014, 07:13 PM
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#15 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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As I don't have the warranty card so any other way I can prove that the serial number is genuine and I am the owner.
Any rolex email id if you can provide. |
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10 August 2014, 07:13 PM
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#16 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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As I don't have the warranty card so any other way I can prove that the serial number is genuine and I am the owner.
Any rolex email id if you can provide. |
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10 August 2014, 07:23 PM
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#17 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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When I took an insurance from them I gave them in writing all the deatils, model, serial number, invoice.
Invoice doesnt state the serial number. So I don't have a warranty card to show them the serilan number is correct so please advise how can I prove it. Thanks for bearing with me. |
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10 August 2014, 07:26 PM
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#18 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
Call Rolex NY and ask them for help: 212-758-7700 I'm sure that if you explain your situation they will be able to help you. |
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10 August 2014, 07:43 PM
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#19 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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I did but they didn't help.
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10 August 2014, 07:50 PM
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#20 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
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10 August 2014, 11:57 PM
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#21 | |
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"TRF" Member
Join Date: Jun 2013
Location: San Diego
Watch: Sub-C blue, DSSD
Posts: 2,482
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Quote:
I would then call Rolex in Dallas for their help. |
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11 August 2014, 12:14 AM
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#22 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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Can you give me the number of Dallas rolex please
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11 August 2014, 12:15 AM
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#23 | |
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
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11 August 2014, 12:37 AM
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#24 |
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"TRF" Member
Join Date: Mar 2010
Real Name: john
Location: Scotland
Watch: sub 16610Lv
Posts: 13,523
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pictures of you wearing the watch would help your claim.
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"AFTER DARK" BAR AND NIGHT CLUB GM. |
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11 August 2014, 12:48 AM
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#25 | |
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Banned
Join Date: May 2014
Real Name: John
Location: La Jolla, CA
Watch: Platona
Posts: 12,194
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Quote:
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11 August 2014, 12:49 AM
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#26 | ||
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Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,281
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Quote:
Quote:
You're welcome. 
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11 August 2014, 01:06 AM
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#27 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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Thx to all
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11 August 2014, 10:27 PM
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#28 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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I called them but no help
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11 August 2014, 10:27 PM
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#29 |
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"TRF" Member
Join Date: Aug 2014
Location: miami
Posts: 19
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Any email id please
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11 August 2014, 11:04 PM
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#30 |
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"TRF" Member
Join Date: Jul 2011
Real Name: Rob
Location: Boston, MA
Watch: 1530
Posts: 3,780
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Sorry to hear about your situation. Unless you've sent your watch to a Rolex Service Center before, I don't see how they'd have any information that verifies you're the owner of that watch. I'd spend your efforts pleading your case to your insurance company. In any case, good luck!
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