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Old 19 January 2024, 02:39 AM   #1
fatboy1
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Is this place over charging me for a repair?

Hey guys,

My girlfriend left the crown loose and got some water in her women’s datejust.
This local watch store with a good reputation is quoting me $950 for a service including a main spring and reversing wheel.

Her crystal has light scratches on it. A new crystal is $130.

Do these numbers seem fair? Just want to make sure I’m not over paying.

Otherwise, is there someone in NY you guys can recommend?
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Old 19 January 2024, 06:34 AM   #2
Tools
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Leaving the crown loose will not let water into the watch if the seals are sound.

If this did happen, then it is likely that the watch has gone far longer without a proper service than it should have.

Mainspring should be part of the service, but a reverser wheel would not be. The price is at the high end, but not unheard of.

If you are in NY, why not use the Rolex Service Center. Likely a similar price but parts are included - except the crystal.
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Old 19 January 2024, 06:54 AM   #3
Pepperjack
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AD / RSC full service would be $800. A crystal would be $135. If the crown is replaced, it would be $48 / $120 depending on if it's steel or gold.
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Old 19 January 2024, 07:56 AM   #4
fatboy1
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So glad I checked in with you guys. I’ll take it to my local RSC. Thanks boys.
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Old 21 January 2024, 10:45 PM   #5
Rolex1982
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Quote:
Originally Posted by Tools View Post
Leaving the crown loose will not let water into the watch if the seals are sound.
Doesn’t this only apply to the triplocks or also on the twinlocks?

Edit: nevermind, found this article on it. https://www.bobswatches.com/rolex-bl...ifference.html
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Old 21 January 2024, 11:03 PM   #6
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Why do you believe the watch needs service?

Is it not working?
Is it keeping time?
How old is it?
How long since last service?

If it ain’t broke, don’t fix it.
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Old 21 January 2024, 11:58 PM   #7
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I am with Gus
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Old 22 January 2024, 02:37 PM   #8
fatboy1
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Quote:
Originally Posted by subtona View Post
Why do you believe the watch needs service?

Is it not working?
Is it keeping time?
How old is it?
How long since last service?

If it ain’t broke, don’t fix it.
Sorry I didn’t clarify. It stopped telling time.
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Old 22 January 2024, 02:39 PM   #9
Andad
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Quote:
Originally Posted by subtona View Post
Why do you believe the watch needs service?

Is it not working?
Is it keeping time?
How old is it?
How long since last service?

If it ain’t broke, don’t fix it.
Quote:
Originally Posted by joli160 View Post
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Old 22 January 2024, 02:58 PM   #10
GTS Dean
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Quote:
Originally Posted by fatboy1 View Post
Sorry I didn’t clarify. It stopped telling time.
Except twice a day...
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Old 5 February 2024, 11:29 AM   #11
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Two things that would be a concern for water entering the movement with an open crown:

1. If the water is pressurized.
2. If the rubber gaskets are old.

If you actually see water under the crystal the watch will need a complete service. Completely stripped down.
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