The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Watch Forum > Other (non-Rolex) Watch Topics > Patek Philippe Discussion Forum

Reply
 
Thread Tools Display Modes
Old 17 June 2019, 12:28 AM   #121
dannyp
"TRF" Member
 
Join Date: Aug 2009
Location: usa
Posts: 1,414
Are there any straps that can be made to fit the 5711 that will stay securely in place? Even if not OEM, perhaps a good compromise would be to fit the watch with a strap temporarily so that the bracelet, and only the bracelet, can be sent for investigation. That way you get to wear it, you're guaranteed the whole watch won't be swapped, but you get the issue properly rectified.
dannyp is offline   Reply With Quote
Old 17 June 2019, 12:48 AM   #122
dannyp
"TRF" Member
 
Join Date: Aug 2009
Location: usa
Posts: 1,414
Quote:
Originally Posted by Russell996 View Post
Your AD is always your first point of contact, you say they have seen the piece and the problem, they speak to Rhone and a new bracelet is sent by return. This is not difficult.
Are you suggesting your AD hasn稚 spoken to Rhone about a new 5711 purchased in May that has a problem with the bracelet - of course they have.

Is there something you are not telling us?

I can稚 be totally sure; it may be murkier than you think. I know a lot has changed in 15 years, but my warranty replacement in 2005 required my calling H Stern directly, then prodding AD to be more proactive.

AD told me it would be replaced and they were just waiting on PP to have one available. After two months I called distributor, explained the situation, then asked if it was really that hard to get a new 5065. They salt it shouldn稚 be at all. I contacted the AD with that information and had a watch two weeks. I felt as going AD never did anything besides sending my old one in and waiting for one to come in through normal supply lines.
dannyp is offline   Reply With Quote
Old 17 June 2019, 12:56 AM   #123
ts3
"TRF" Member
 
Join Date: Nov 2018
Location: Europe
Posts: 368
Quote:
Originally Posted by Russell996 View Post
Your AD is always your first point of contact, you say they have seen the piece and the problem, they speak to Rhone and a new bracelet is sent by return. This is not difficult.
Are you suggesting your AD hasn稚 spoken to Rhone about a new 5711 purchased in May that has a problem with the bracelet - of course they have.

Is there something you are not telling us?
This.

Your AD should be your only contact and they better work out a solution for you w Rhone ASAP.

You trying to work a separate channel w Patek directly may complicate matters and would only be necessary if your AD refused to take care of the issue. This I cannot imagine unless we don't have the full picture.
ts3 is offline   Reply With Quote
Old 17 June 2019, 01:13 AM   #124
Aquaman
"TRF" Member
 
Join Date: Jun 2019
Location: All around
Posts: 89
i agree , AD 1st
Aquaman is offline   Reply With Quote
Old 17 June 2019, 02:10 AM   #125
bonsai-man
"TRF" Member
 
Join Date: Sep 2011
Location: UK
Posts: 220
I am working with the AD only, but as I said in the update they didn't seem that bothered really, like it wasn’t a big issue. They didn’t say they contacted PP and never said they would after seeing the marks. As they removed all the marks again, there’s nothing for PP to see. Even with a loupe the finish is perfect now, but the rust was days old. It was left as I said in my update, that is the whole story.

From my experience with boats stainless steel takes a while for rust to take, in the early stages it will rub of easily. That’s why I am laving it for a few weeks before going back.
bonsai-man is offline   Reply With Quote
Old 18 June 2019, 02:36 AM   #126
jusryd
"TRF" Member
 
Join Date: Sep 2016
Location: calgary
Posts: 1
Looks like a fake watch to me
jusryd is offline   Reply With Quote
Old 18 June 2019, 04:13 AM   #127
Snow-Dweller
2019 GMT CHNR Pledge Member
 
Snow-Dweller's Avatar
 
Join Date: Mar 2014
Real Name: Clive
Location: The Alps
Watch: collections change
Posts: 6,168
Quote:
Originally Posted by jusryd View Post
Looks like a fake watch to me
Thank you for your very constructive first post.....three years after you joined this wonderful forum.
__________________
.
The path from WIShood to WISdom can have many turnings...
覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧覧

.
5711 White. 5711 Blue. 116710LN. 214270.
Snow-Dweller is online now   Reply With Quote
Old 18 June 2019, 08:45 AM   #128
Fat_ninja
2019 GMT CHNR Pledge Member
 
Fat_ninja's Avatar
 
Join Date: May 2018
Location: USA
Posts: 5,099
Quote:
Originally Posted by Snow-Dweller View Post
Thank you for your very constructive first post.....three years after you joined this wonderful forum.
Lol
Fat_ninja is offline   Reply With Quote
Old 18 June 2019, 09:26 AM   #129
AK797
"TRF" Member
 
AK797's Avatar
 
Join Date: Feb 2010
Real Name: Neil
Location: UK
Watch: ing ships roll in
Posts: 52,968
Quote:
Originally Posted by Snow-Dweller View Post
Thank you for your very constructive first post.....three years after you joined this wonderful forum.
Yeah, what's he been waiting for all the way up there? Another Winter Olympic games?
AK797 is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Banners Of The Month


*Banner Of The Month*
This space is provided to horological resources.





Copyright ゥ2004-2019, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.