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Old 7 August 2020, 09:28 AM   #1
Dusko.Popov
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Omega service/authenticity

Would anyone mind telling me whether or not there is an authentication process as part of Omega service at an actual Omega Service Center?

This is not a vintage piece but a 7 year old watch.

What would happen if a fake watch was sent to Omega?

I’m buying a used Planet Ocean tomorrow and will immediately send to a Service Center for service and was hoping that authentication would be a part of it.

I don’t know Omega like I know Rolex so I’m trying to figure this all out. Thanks in advance.
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Old 7 August 2020, 09:42 AM   #2
herts9
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You're buying something you're unsure the authenticity of?
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Old 7 August 2020, 09:47 AM   #3
Dusko.Popov
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Quote:
Originally Posted by herts9 View Post
You're buying something you're unsure the authenticity of?
Yes sir.

There is always an unknown when buying privately. I don’t want to open up the case to see the movement to avoid comprising pressure integrity. And comparing pictures only goes so far. I assume I bought the seller but he also didn’t buy the piece new.

Doing my best I suppose.

I’d like to post pics here to get some thoughts when I see it tomorrow.
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Old 7 August 2020, 09:52 AM   #4
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I’m also looking for an elusive 2500d in 42mm and unfortunately they just don’t come up that often.

Found one and I’m trying to pounce.
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Old 7 August 2020, 09:53 AM   #5
AEC
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I can't imagine Omega would fail to alert an owner if a watch they receive for serve is not authentic.
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Old 7 August 2020, 09:56 AM   #6
Dusko.Popov
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Quote:
Originally Posted by AEC View Post
I can't imagine Omega would fail to alert an owner if a watch they receive for serve is not authentic.
Thank you. Have you ever had a watch serviced by Omega and if so, did they provide any authentication/guarantee paperwork similar to what is Rolex’ practice?
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Old 7 August 2020, 10:13 AM   #7
RoscoPico
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I'd say get pictures of the movement and try to authenticate before buying.
And pretty sure they will scrap it if they realize it's not authentic. Probably notify you, but scrap it nonetheless.
No guarantee paperwork is supplied at service, however, it is implicit in the fact it was serviced.
You can also order a Certificate of Authenticity for like $150 at the same time.
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Old 7 August 2020, 10:52 AM   #8
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You will get it back (if genuine) in a red soft zipper case along with the removed parts and a timing report sheet and written record of work performed.

The case back will be “sealed” with a baby blue dot rather than the red dot used on new watches.

So, if you happen to see the red dot on the case back/mid case line, it hasn’t been opened and is genuine. (Although it does wear off depending on usage); and if it has a baby blue dot, it has been serviced by Omega.

And they were very good with communication. My hands were replaced but not the dial. The bezel assembly was replaced but not the crystal. Crowns and rubes were replaced. And the broken mainspring, which is why I sent it in (poor power reserve).
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Old 8 August 2020, 09:50 AM   #9
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If it's fake and you're familiar with high-end watches you will be able to tell that something is off. If you have doubts just skip it.
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