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7 November 2018, 11:05 AM | #1 |
"TRF" Member
Join Date: Jan 2017
Location: United States
Watch: Another One?
Posts: 246
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Speedmaster Back from Service, but...
I got my FOiS back from Omega today and received a very "official" looking card that listed out the work that was done and a red Omega service case. However, I was expecting to get a warranty card, too (I believe these usually have a 2-year warranty on the work). Has anyone else had a watch come back sans-warranty card? I have my AD looking into it as well.
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7 November 2018, 12:07 PM | #2 |
2024 Pledge Member
Join Date: Nov 2011
Location: Colorado
Watch: your time
Posts: 1,421
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Did the warranty card that came with the watch go with it to service and not come back? If not, the warranty for the service will follow the watch serial number.
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7 November 2018, 01:41 PM | #3 |
Banned
Join Date: Mar 2017
Location: IL
Watch: I like watch
Posts: 753
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I don’t think they send a physical warranty card, unless you sent in yours?
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7 November 2018, 08:20 PM | #4 |
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Join Date: Feb 2009
Real Name: Tony
Location: Orchard Park, NY
Watch: Idiot Savant
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You can always phone the nice folks at the Omega Customer Service department via the toll-free number on Omega's web site. I'm sure they'll know how this works.
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7 November 2018, 11:28 PM | #5 |
"TRF" Member
Join Date: Jan 2017
Location: United States
Watch: Another One?
Posts: 246
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Thanks, everyone.
I did not send the original warranty card in. Maybe they don't issue a new one with a service. I have my AD calling Omega today so I'm sure I'll find out either way. |
8 November 2018, 05:17 AM | #6 | |
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Quote:
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12 November 2018, 09:44 AM | #7 |
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Join Date: May 2009
Location: NC
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They also have records of all services performed on a particular serial number..
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